Patient Care Technician-Powell Chemical Dependency Center - UnityPoint Health

Clinical Excellence/Patient Care

·Takes and records vital signs, withdrawal symptoms and mental health symptoms.

·Performs and documents direct care given to patients in conformance with treatment plan.

·Notify RN or medical staff of significant patient medical or behavioral health concerns.

·Coordinates and reports urine drug monitoring procedures, result reports, color assignments and reports these to clinical team daily.

·Completes new patient orientation and recreation activities with patients and documents in the EHR.

·Monitor patients via regular rounding for participation and attendance in groups and report concerns to RN, clinical team and supervisor.

·Attend daily staffing to record and report level of care changes, admissions, discharges, UA results and all clinically significant patient care concerns

·Assists in maintaining a safe, clean, and therapeutic milieu

·Performs procedures specific to the assigned area including UA collections as needed.

·Utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria) appropriate to the age of the patients served in the assigned service area.

·Demonstrates ability to consistently meet the department work schedule.

·Demonstrates initiative to improve quality and customer service.

·Balances team and individual responsibilities, objective and open to other’s views, gives and welcomes feedback, contributes to positive team goals, puts success of team above own interest.

Basic UPH Performance Criteria

·Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·Demonstrates ability to meet business needs of department with regular, reliable attendance.

·Employee maintains current licenses and/or certifications required for the position.

·Practices and reflects knowledge of HIPAA, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·Completes all annual education and competency requirements within designated time frame.

• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g., Medicare and Medicaid) regarding fraud, waste, and abuse.Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.Takes appropriate action on concerns reported by department staff related to compliance.

·This position may be assigned a specific mission to address in an emergency to assist in disaster response and recovery as part of the UPHDM Hospital Emergency Incident Command System. Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.

·Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

Eighteen (18) years old

High School graduate or GED equivalent

75 Hour Basic CNA Course or CMA.

Experience:

Previous healthcare experience, or experience in behavioral health/substance use disorder services

License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons.

Must possess and maintain current Basic Life Support (BLS) certification or obtain certification within three (3) months from date of hire.

Knowledge/Skills/Abilities:

Must be able to move quickly and frequently from 1st floor Residential unit to 4th floor outpatient services area or 3rd Floor Detox Unit.Light lifting may be involved.Writes, reads, comprehends, and speaks fluent English.

Multicultural sensitivity.

Microsoft Office – basic computer skills.

Customer/patient focused.

Other:

Use of usual and customary equipment used to perform essential functions of the position.