Patient Care Technician (PCT) - 3Med/4Med/4Surg/3Heart/Resource - UnityPoint Health

UnityPoint Health - Allen Hospital 

Departments: Resource/3Med/4Med/4Surg/3Heart/Rehab

Full-time and Part-time positions available

Benefits eligible for .4 FTE and above

Shift: 0700-1930; holiday/weekend rotation

Sign-On Bonus: $3,000.00 paid over 1 year (Full-time positions only)

Join our NEW model of care! 

UnityPoint Health is embarking on an exciting and innovative care delivery model. Our new Collaborative Care Model (CCM) enables all members of the multidisciplinary care team to practice at the top of their scope – leveraging your unique skills, training, and strengths.   

As a Patient Care Tech (PCT) in this care model, you will provide care for a specified group of patients. With the support of an RN and other team members of the care group, you will perform tasks or skills within your scope of practice, including but not limited to: 

• Provide safe and reliable patient centered care. 
• Collaborate with multidisciplinary team members. 
• Complete vital signs, intake and output, glucose monitoring, and activities of daily living. 
• Set-up and maintain equipment on the unit and in patient rooms, as appropriate. 
• Promote mobility by assisting the patient with transfers, repositioning, and ambulation.  
• Support patient’s nutritional needs, may include feeding a patient.   
• Document in the electronic medical record.  
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The Patient Care Technician (PCT) is responsible for a variety of tasks and services to assist in the provision of care and comfort for patients under the direct supervision of a Registered Nurse (RN).  Reports and records observations and contribute to the efficient functionality of the department.

Why UnityPoint Health?  

• Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.  
• Culture – At UnityPoint Health, you matter Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.  
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  
• Diversity, Equity, and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.  
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/  

• Partners with the RN and other healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care.
• Performs specific tasks as directed by the RN and other healthcare team members per competency education. Consults and seeks out guidance from RN and/or other healthcare team members, as appropriate and when completing new or unfamiliar tasks or duties. 
• Obtains, records and/or accurately enters data into the EMR, as identified in the PCT scope of practice.  Promptly completes documentation to assure an accurate legal record of patient’s care.
• Verbally presents factual, concise, and timely information and/or patient care data to the RN, the healthcare team, patients and/or family members in a professional manner. 
• Telesitter (applies to PCTs who have requested to learn this skill and Resource PCTs): Demonstrates understanding and proficiency of the use of the telesitter software. Maintains visual observation at all times. 
• Verbally redirects patient over digital 2-way audio device that is in patient room.  Immediately summons the nursing staff if the patient requires assistance.
• Hand-offs will be done with attention to detail and with safety as a high priority.  Hand-offs are utilized to communicate patient treatment and assessment information, patient education needs, goals of care and other quality care measures at each change of caregiver or setting of care.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections; reporting potential or actual concerns immediately.
• Maintains responsibility and accountability for the knowledge of conditions of assigned patients.

• Completion of nursing assistant or equivalent course.
• Six months of nursing assistant experience preferred.
• This position does not get reported with Direct Care Workers (DCW).
• Writes, reads, comprehends, and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Critical thinking skills using independent judgment in making decisions.
• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty.
• Ability to communicate effectively with patients using a microphone and headset.
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to use discretion and courtesy when working with patients, visitors, and staff.
• Ability to prioritize simultaneous situations.