Patient Care Coordinator - Bedi Dental Group
Worcester, MA
About the Job
The Bedi Dental Group difference
Bedi Dental does dental differently for patients and clinicians alike, and we want our patient coordinators to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient.
The Patient Care Coordinator Role
We are looking for someone with at least 1 year of dental experience who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. Be the first and last impression for all patients. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is approachable and hard working.
Skills
- Oversight of daily operations including scheduling, billing, and project management
- Ensures schedule is booked and confirmed according to office protocol
- Coordinating and overseeing marketing and referral effort
- Manage accounts receivables to include patient and insurance
- Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice
- Helping with patient and team issues and concerns
- Achieve financial performance and revenue growth goals while supporting our culture and mission
The Patient Care Coordinator we are looking for:
- Demonstrates strong patient care and communication skills
- Dental background
- Is excited about collaborating with a dental team
- Is adaptable to new ways of working in a dental office
- Dentrix knowledge is a plus!
Benefits for at Bedi:
- Generous compensation package
- Medical and vision benefits
- 401(k) benefit with a match
- Generous paid time off plus company holidays