Patient Care Coordinator - Acierno Dental

Overview:

We are seeking a highly organized and friendly Dental Patient Care Coordinator to join our dynamic dental team. In this role, you will be the first point of contact for patients, providing exceptional customer service and assisting with a variety of administrative and operational tasks to ensure smooth patient flow. The ideal candidate will be detail-oriented, personable, and capable of managing multiple tasks in a fast-paced environment.

Schedule (days/hours):m-f hours vary- will get hours once interview / 36 HoursResponsibilities:

• Greet patients and ensure they feel welcome and comfortable.
• Schedule and confirm patient appointments, ensuring accurate and timely information.
• Verify patient insurance information and assist with insurance verification and billing.
• Collect and update patient medical history and other required documentation.
• Maintain patient records and ensure they are accurate, complete, and confidential.
• Answer phone calls, emails, and inquiries from patients, offering assistance and information.
• Communicate effectively with patients regarding treatment plans, follow-up appointments, and financial responsibilities.
• Process payments, handle billing inquiries, and assist patients with financing options.
• Coordinate with dental professionals to ensure patients receive timely care.
• Assist with office organization, including maintaining a clean and professional environment.
• Assist with other administrative duties as required, including handling correspondence and filing.

Qualifications:

• At least one year related experience
• Knowledge of dental terminology
•  Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Preferred Qualifications:

•  Previous experience in a dental or medical office setting

Compensation:$19 - $23 per hourAbout:

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

 

Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

 

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com.

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