Patient Benefits Representative - A-Line Staffing Solutions

Job Title: Patient Benefits Representative

Pay: $22 an hr | Bi-weekly

Job Type:

• Onsite in Cary, NC

Shift Options:

• Monday – Friday 9am – 6pm or 10am – 7pm

Patient Benefits Representative Overview:

• Adjudicate claims and troubleshoot rejections so that the correct information is communicated to the patient

• Communicate the need for medication prior authorization (PA) to providers and serve as a resource to the provider during the PA process - submit prior authorizations as needed and follow up with insurance plans on outcome

• Manage inbound calls from patients, clients, physicians, practitioners and clinics regarding inquiries about order status, services provided, financial support options

• Entering detailed, accurate, and grammatically correct progress notes to ensure proper documentation on patient profiles.

• Contact patients to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner