Patient Access Service Representative - Javen Technologies

Position: Patient Access Service Representative

Location: 8850 William Coffey Drive, Froedtert Specialty Clinics , Milwaukee, WI 53226

Duration: 3 Months ++(Extendable)

Schedule Notes: M-F 8-4:30pm

Duties:

The Patient Access Service Rep (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards. Greets and arrives patients. Verifies and updates demographic information. Collects monies for copays, supplies, and services rendered. Balances daily cash collections. Obtains patient signatures. Assists patients with ancillary appointment scheduling and forms. Schedules, cancels, and reschedules patient appointments. Answers and directs telephone calls. All other duties as assigned.

Skills:

A minimum of two years of prior experience as a receptionist/assistant or related field is required. Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word. Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel is preferred. Previous experience in a healthcare setting is preferred