Patient Access Representative - Mercy

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

$1500 Sign on Bonus for Full Time and $900 sign on bonus for Part time!!!

Premium Pay for working in the ED!!

Mercy’s Patient Registration coworkers are the first non-clinical coworkers that interact with many of our patients.  They are reassuring while collecting accurate patient data at the bedside.  These coworkers provide services consisting of registration, financial clearance and partner with other departments to provide knowledgeable clerical support and much more.  With competency and compassion, these coworkers help patients understand their insurance benefits and educate them on their financial responsibilities.  They are able to discuss payment options and assistance, as necessary.  Our coworkers provide outstanding customer service while exhibiting Mercy’s values and standards.

The Patient Registration coworker will facilitate all components of the patients’ entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Registration coworker will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

This position requires our coworkers to be moving around the hospital for majority of their shift.

Qualifications:

Experience and Education Requirements:

1-3 years clerical experience preferred.  Experience with medical terminology and insurance plans preferred.   High School diploma required some college helpful.

Minimum skills, knowledge and ability requirements:

1. Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
2. Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
3. Strong organizational skills; attention to detail
4. Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
5. Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Keywords:

Patient Access

Patient Registration

Now hiring

registrar

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fast paced

collections

retail

customer service

insurance

team environment

admitting

detail oriented 

Mercy has determined this is a safety-sensitive position.  The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.