Patient Access Representative - Addison Group

Job Title: Patient Access Representative (Customer Service)

Location: Fairhaven, MA

Industry: Healthcare

Pay: $18-$19 per hour

About Our Client:

Addison Group is hiring Patient Access Representatives for our client in the healthcare industry. This opportunity is ideal for individuals seeking to enter the healthcare field with one of the leading health systems in the region. Our client is committed to providing excellent care and fostering a supportive work environment for its employees.

Job Description:

As a Patient Access Representative, you will play a critical role in the patient experience by facilitating smooth registration processes and verifying insurance information. You will work alongside healthcare professionals to ensure all necessary patient information is accurate and updated.

Key Responsibilities:

• Manage inbound and outbound calls related to patient registration.
• Perform insurance verification and ensure patient records are accurate.
• Provide top-notch customer service to patients, staff, and providers.
• Collaborate with team members to meet daily goals and ensure a seamless workflow.

Qualifications:

• High School Diploma or equivalent required.
• Excellent communication and customer service skills.
• Familiarity with Epic software is a plus, though not required.

Additional Details:

• Start Date: As early as 12/30
• Schedule: Monday to Friday, 8:00 AM to 5:00 PM
• Contract-to-Hire (CTH) position
• Free parking available on-site

Perks:

1. A great entry point into the healthcare industry with growth opportunities.
2. Collaborative and supportive team environment.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-008