Patient Access Rep - Florida ENT Associates
Miami Lakes, FL 33016
About the Job
**Job Summary:**
We are seeking a Patient Access Representative to join our healthcare facility. The Patient Access Rep will be responsible for greeting patients, verifying insurance information, collecting payments, and scheduling appointments. This role plays a key part in ensuring a positive patient experience from the moment they arrive.
**Qualifications:**
- High school diploma or equivalent required; associate's degree preferred.
- Previous experience in a healthcare setting or customer service role is desirable.
- Proficiency in basic computer skills and data entry.
- Strong communication and interpersonal skills.
- Knowledge of medical terminology and insurance verification is a plus.
**Responsibilities:**
- Greet patients in a friendly and professional manner.
- Verify patient demographics and insurance information.
- Collect co-pays, deductibles, and payments for services rendered.
- Schedule appointments and coordinate with clinical staff.
- Ensure all necessary paperwork is completed accurately and efficiently.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Assist patients with any inquiries or concerns they may have.
**Salary and Benefits:**
- The salary for this position will be competitive and commensurate with experience.
- Benefits package includes health insurance, paid time off, retirement plan options, and professional development opportunities.