Patient Access Rep - Florida ENT Associates

**Job Summary:**
We are seeking a Patient Access Representative to join our healthcare facility. The ideal candidate will be responsible for facilitating patient access to medical services by coordinating appointments, verifying insurance coverage, and collecting patient information.

**Qualifications:**
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred
- Previous experience in healthcare administration, patient registration, or a related field
- Proficiency in medical terminology and basic understanding of insurance procedures
- Excellent customer service and communication skills
- Strong attention to detail and organizational abilities
- Ability to work in a fast-paced environment and handle confidential information securely

**Responsibilities:**
- Greet and assist patients with check-in procedures
- Verify patient demographic and insurance information
- Schedule patient appointments and procedures
- Explain financial responsibilities and collect payments when necessary
- Coordinate with medical staff to ensure smooth patient flow
- Maintain patient records and confidentiality
- Resolve any patient inquiries or issues in a professional manner
- Adhere to all healthcare regulations and compliance standards

**Additional Skills:**
- Knowledge of electronic medical records (EMR) systems
- Multilingual abilities are a plus
- Ability to work flexible hours, including evenings and weekends if required
- Certification in healthcare administration or related field is desirable

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