Patient Access PreAccess Financial Clearance - Remote | WFH - Get It Recruit - Finance
Findlay, OH 45840
About the Job
Job Summary:
We are seeking a dedicated and detail-oriented Patient Registration and Financial Services Coordinator to ensure the efficient and accurate registration, screening, and pre-service collection calls for all patients. In this role, you will obtain required signatures and provide general information about hospital policies, registration procedures, insurance benefits, patient rights, and financial responsibilities. Your exceptional customer service skills will be crucial in delivering a positive patient experience.
Key Responsibilities:
Financial Responsibility and Pre-payment Monitoring: Oversee financial procedures and pre-payment processes at various hospital locations. Maintain comprehensive reports and records.
Insurance Verification: Conduct insurance verification through phone, fax, or online methods.
Patient Financial Information: Gather and document patient deductible, out-of-pocket coinsurance, and copay details, and review all bad debt accounts.
Cost Estimation and Bad Debt Management: Provide patients with estimated procedure costs and outline any outstanding debts for additional payment.
Payment Collection: Inform patients of payment options and collect payments via phone or at the point of registration.
Problem Solving and Assistance: Address and resolve issues, offering assistance to all customer groups.
Patient Pre-registration: Pre-register patients as needed.
Good Faith Estimate Compliance: Compile and provide Good Faith Estimate information in compliance with regulations.
Patient Liaison: Act as a liaison between the facility and patients/families to resolve problems and address complaints, explaining registration procedures and hospital policies.
Ongoing Education and Training: Participate in educational programs to maintain skills and competency levels, supporting new hire and departmental training.
Policy Adherence and Improvement: Actively participate in departmental meetings and process improvement initiatives, adhering to all policies and procedures.
Electronic Health Record Management: Inform supervisors/managers of any inconsistencies in electronic health records.
Mission Alignment: Perform duties in alignment with the mission, vision, and values of the organization.
Required Qualifications:
High School Diploma or GED
Data entry and/or PC experience
Knowledge of medical terminology
Exceptional customer service skills
Ability to maintain confidentiality
Capability to work remotely and attend onsite meetings as needed
Proficiency in using a computer and telephone simultaneously for extended periods
Strong service-oriented interpersonal and communication skills
Ability to provide age-appropriate care based on principles of growth and development
Preferred Qualifications:
Experience in registration, patient advocacy, or pre-service payment collections
Associate degree in a healthcare-related field
Physical Demands:
This role requires full range of body motion, including bending, squatting, kneeling, and twisting. The individual must be able to lift up to 20 pounds occasionally and push patients in wheelchairs (100-350 lbs). Excellent eye/hand coordination is necessary to operate office machines. Corrected vision and hearing within normal range are required.
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Job Type:
Employee Type: Per Diem
Employment Type: Full-Time
Salary: $ 65,000.00 Per Year
We are seeking a dedicated and detail-oriented Patient Registration and Financial Services Coordinator to ensure the efficient and accurate registration, screening, and pre-service collection calls for all patients. In this role, you will obtain required signatures and provide general information about hospital policies, registration procedures, insurance benefits, patient rights, and financial responsibilities. Your exceptional customer service skills will be crucial in delivering a positive patient experience.
Key Responsibilities:
Financial Responsibility and Pre-payment Monitoring: Oversee financial procedures and pre-payment processes at various hospital locations. Maintain comprehensive reports and records.
Insurance Verification: Conduct insurance verification through phone, fax, or online methods.
Patient Financial Information: Gather and document patient deductible, out-of-pocket coinsurance, and copay details, and review all bad debt accounts.
Cost Estimation and Bad Debt Management: Provide patients with estimated procedure costs and outline any outstanding debts for additional payment.
Payment Collection: Inform patients of payment options and collect payments via phone or at the point of registration.
Problem Solving and Assistance: Address and resolve issues, offering assistance to all customer groups.
Patient Pre-registration: Pre-register patients as needed.
Good Faith Estimate Compliance: Compile and provide Good Faith Estimate information in compliance with regulations.
Patient Liaison: Act as a liaison between the facility and patients/families to resolve problems and address complaints, explaining registration procedures and hospital policies.
Ongoing Education and Training: Participate in educational programs to maintain skills and competency levels, supporting new hire and departmental training.
Policy Adherence and Improvement: Actively participate in departmental meetings and process improvement initiatives, adhering to all policies and procedures.
Electronic Health Record Management: Inform supervisors/managers of any inconsistencies in electronic health records.
Mission Alignment: Perform duties in alignment with the mission, vision, and values of the organization.
Required Qualifications:
High School Diploma or GED
Data entry and/or PC experience
Knowledge of medical terminology
Exceptional customer service skills
Ability to maintain confidentiality
Capability to work remotely and attend onsite meetings as needed
Proficiency in using a computer and telephone simultaneously for extended periods
Strong service-oriented interpersonal and communication skills
Ability to provide age-appropriate care based on principles of growth and development
Preferred Qualifications:
Experience in registration, patient advocacy, or pre-service payment collections
Associate degree in a healthcare-related field
Physical Demands:
This role requires full range of body motion, including bending, squatting, kneeling, and twisting. The individual must be able to lift up to 20 pounds occasionally and push patients in wheelchairs (100-350 lbs). Excellent eye/hand coordination is necessary to operate office machines. Corrected vision and hearing within normal range are required.
Join Our Talent Network:
Sign up for job alerts by email and stay connected with us for future opportunities!
Job Type:
Employee Type: Per Diem
Employment Type: Full-Time
Salary: $ 65,000.00 Per Year
Source : Get It Recruit - Finance