Patient Access Assoc I Registration Specialist - Intermountain Health
Wheat Ridge, CO
About the Job
Job Description:
This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures.
+ Essential Functions
+ Greet and assist patients and visitors in a courteous and professional manner.
+ Obtain and verify patient demographic, financial, and insurance information.
+ Register and schedule patients for appointments, tests, and procedures.
+ Collect and process co-pays, deductibles, and balances due at the time of service.
+ Provide patients with information on financial assistance, payment plans, and charity care.
+ Explain and obtain signatures on consent forms, policies, and disclosures.
+ Provide patients with directions, maps, and parking information.
+ Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
+ Document and update patient records in the electronic health system.
+ Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications. Skills
+ Interpersonal Skills
+ Customer Service
+ Insurance Verification
+ Computer Literacy
+ Payment Processing
+ Medical Billing
+ Problem Solving Qualifications
+ High School diploma or equivalent is preferred.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Experience with Epic preferred.
+ Customer service experience, preferably in a healthcare setting, is required.
+ Demonstrated ability to work in a fast-paced environment.. Physical Requirements
+ Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles
+ Additional Job DescriptionAdditional Job Description.
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
Location:
Intermountain Health Lutheran Hospital
Work City:
Wheat Ridge
Work State:
Colorado
Scheduled Weekly Hours:
36
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $26.65
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures.
+ Essential Functions
+ Greet and assist patients and visitors in a courteous and professional manner.
+ Obtain and verify patient demographic, financial, and insurance information.
+ Register and schedule patients for appointments, tests, and procedures.
+ Collect and process co-pays, deductibles, and balances due at the time of service.
+ Provide patients with information on financial assistance, payment plans, and charity care.
+ Explain and obtain signatures on consent forms, policies, and disclosures.
+ Provide patients with directions, maps, and parking information.
+ Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
+ Document and update patient records in the electronic health system.
+ Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications. Skills
+ Interpersonal Skills
+ Customer Service
+ Insurance Verification
+ Computer Literacy
+ Payment Processing
+ Medical Billing
+ Problem Solving Qualifications
+ High School diploma or equivalent is preferred.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Experience with Epic preferred.
+ Customer service experience, preferably in a healthcare setting, is required.
+ Demonstrated ability to work in a fast-paced environment.. Physical Requirements
+ Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles
+ Additional Job DescriptionAdditional Job Description.
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
Location:
Intermountain Health Lutheran Hospital
Work City:
Wheat Ridge
Work State:
Colorado
Scheduled Weekly Hours:
36
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $26.65
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
Source : Intermountain Health