Parts Specialist - Chadwick-BaRoss

The Parts Specialist performs a combination of duties to obtain parts and supplies for heavy- duty equipment customers and in house technicians. Services customers solicit additional sales and charge out inventory.

This position schedule will work full time within our regular core business hours of 7:00a.m – 5:00 p.m. as business needs demand. Overtime approval is through the department manager or supervisor.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• The Parts Counter person shall provide customer, factory and vendor support.
• Process parts order for phone, counter and service sales
• Service customers by identifying needed parts, using parts catalogs, CD-Rom and computer system.
• Assisting in all areas of the parts department including warehouse and shipping/receiving.
• Locate and obtain parts if customer’s need is not in stock
• Obtain credit releases in accordance with Company Policy
• Resolve customer invoicing problems
• Review back order reports and expedite as needed
• Update price manuals
• File completed purchase orders in numerical order
• Assist with yearly physical inventory
• Utilize computer system to perform data entry and placement of orders

EXPERIENCE

• Good communication skills to interact with employees and customers
• Knowledge of techniques of receiving, storing, and issuing parts and supplies
• Prior experience in heavy equipment is preferred
• Intermediate knowledge of MS Office Suite, smart phones, and tablets

EDUCATION

• High school diploma or equivalent required

OUR COMMITMENT TO YOU

• Competitive Wages
• Generous Paid Time Off and 10 Paid Holidays per year
• Competitive Benefits Package including Medical, Dental, Life, Short Term Disability.
• Wellness Program
• 401k for retirement planning with generous employer match
• Education Reimbursement Program
• Ongoing training programs

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