Parts Manager at Holt Texas
Georgetown, TX
About the Job
Essential Functions:
- Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
- Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values-Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission
- Manages all human, physical, and financial resources for the Parts Warehouse to achieve strategic company goals
- Develops and implements policies and procedures governing the receipt, storage, and distribution of materials, equipment, and/or supplies within the Parts Warehouse
- Collaborates with the Parts Manager on departmental budgeting, strategic planning, and procedural change
- Oversees daily Parts Warehouse operations to ensure parts are delivered in a positive, consistent manner in alignment with departmental goals
- Leads warehouse operations and motivates employees to foster a customer-centric environment throughout the Parts Warehouse
- Meets with key customers, maintains relationships to facilitate ongoing customer satisfaction
- Responsible for maintaining accurate inventory by performing counts and ensuring accuracy between various systems
- Collaborates with managers outside of the Parts Department to ensure parts availability for current and future scheduled maintenance
- Evaluates the Parts Warehouse to ensure facilities are in good working order and in compliance with all safety standards and regulations
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Requires regular and punctual employee attendance
- Performs other duties as assigned
Knowledge, Skills, and Abilities:
- Knowledge of common warehouse practices and safety requirements
- Intermediate knowledge of Microsoft Office products; Excel, Outlook, Word, etc.
- Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division accurately
- Knowledge of common warehouse software to include, but not limited to DBS, WMS, Antares, CAT systems, etc.
- Proficient skills required for solid problem solving, planning, organization, time management, and analysis
- Uses logic and reasoning to identify the strength and weaknesses of alternative solutions, conclusions or approaches to a problem.
- Exceptional customer service and relationship building skills
- Effective oral and written communication skills, including the ability to clearly express thoughts to others and exchange information
- Exceptional organizational, time management, and multi-tasking skills
- Ability to work with all levels of personnel within the organization
Education and Experience:
- High school diploma, or equivalent, required
- Bachelor’s degree in related preferred
- Five or more years of job-related experience required
Supervisory Responsibilities:
This position directs and manages the Parts Warehouse Supervisors, Parts Warehouse Leads, and Cashier. Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel:
- Up to, but not limited to, 5% travel