Parts Customer Service Specialist - (No Weekends or On-Call Requirement) - Midwest Equipment Company

Parts Customer Service Specialist - (No Weekends or On-Call Requirement!)

Founded over 30 years ago, Midwest Equipment Company is an industry leading distributor of quality commercial food service equipment. We are based in Fenton, MO (St. Louis suburb) with 42 technicians across our five-state territory: Kansas, Missouri, Illinois, Indiana, and Northwest Arkansas. We have an immediate need for an on-site Parts Customer Service Specialist located in Fenton, MO to assist our customers and technicians with identifying, purchasing, tracking, and issuing parts via phone to ensure timely delivery and exemplary customer service. This position requires 80% of the day on the phones and 20% assisting the parts department with inventory management.

What we offer:

• Competitive Wages: Earn $19.00 or more to start (Based on experience) with annual increases
• Great Schedule: Monday - Friday days (No On-Call Requirement!)
• $1,000 Sign-on Bonus after 6 months
• Great Benefits! Medical/Dental/Vision/Life & Disability Insurance
• ESOP - Become an employee owner of the company!
• 401K with Employer Match
• Paid time off including Vacation, Personal & Holidays!
• Working in a climate-controlled environment year around
• Annual footwear allowance, Uniforms provided
• Paid training and advancement opportunities!
• Respect - We treat our employees well, so they do the same for our clients!
• Join a great team where you not only matter, but you can also become an employee owner of the company!

What We Look For:

• Excellent customer service skills with a pleasant demeanor
• Ability to be patient and display self control with all types of customers
• Previous customer service or sales experience in a parts department is a plus!
• Ability to read wiring diagram and understand technical material required
• Has a "knack" with all things mechanical (aptitude)
• High School diploma or equivalent required. Technical school or HVAC training a plus!
• Computer proficiency with Microsoft Word, Excel, and Outlook
• Enjoys sampling ice cream and slushies!

Visit TaylorMidwest.com to learn more about our company, our employees, and the way we do business.

Midwest Equipment Company values diversity. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.