Parts Counter Sales - Freightliner of Winchester

TRANSTECK, INC.

JOB DESCRIPTION

Job Title:                                        Inside Parts Counter Sales Representative                    

Job Reports To:                               Parts Manager            

Exempt or Non-Exempt:                  Exempt

Full-Time or Part-Time:                   Full Time

Job Summary:

Position with primary responsibility for sales and customer service for inside Parts sales.

Essential Job Functions: 

• Counter/Phone Sales
• Meet sales and gross profit margin goals
• Order parts according to dealership procedures
• Maintain special order parts for service department
• Resolve customer problems and maintain excellent customer service
• Maintain a clean and safe work area
• Ongoing OEM training to stay current with parts changes
• Provide written quotes to customers as needed.

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible.  The employee is also expected to perform such other duties and functions as required from time to time.

The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description.

Qualifications: 

• High school diploma or GED

Machines/Tools/Equipment:

• Computer, basis office equipment (copier, calculator, fax, etc.)

Working Conditions:

• Primarily a warehouse environment with varying temperatures

Physical Requirements:

Sitting/Standing/Walking Requirements:

• Total hours of sitting at one time - 1 hour
• Total hours of sitting in a typical workday – 3 hours
• Total hours of standing at one time – 1 hours
• Total hours of standing in a typical workday – 3 hours
• Total hours of walking at one time – 0 hours
• Total hours of walking in a typical workday – 2 hours

Talking/Hearing/Vision Requirement:

• Talking – Person to person and on the phone
• Hearing – In person, on the phone and in a group setting
• Vision – Near and depth perception

Pushing/Pulling/Lifting/Carrying Requirement: 

• Inside sales persons are required to move parts by either carrying them or using a cart, forklift or hand cart.

• Typical weight is 1 pound and the maximum weight is 50 pounds

• Typical distance is 25 feet

• Frequency is 1 to 5 times in one day

• Duration of 3 minutes         

Other Essential Job Duties:

                                        Never      Occasionally       Frequently           Constantly

                                       (1-33%)          (34-67%)         (68-100%)

Driving                                                        X

Airplane Travel                          X

Balancing                                                    X

Stooping                                                      X                                            

Kneeling                                                      X

Crouching                                                   X

Crawling                                    X                                                

Climbing                                    X                                                 

Reaching -

  Above Shoulder                                        X                                         

  At waist/desk level                                   X                                            

  Below waist level                                      X                    

Handling –

  Right hand                                                X

  Left hand                                                  X

  Both hands                                                X

Fingering –

  Right hand                                                X

  Left hand                                                  X                                

  Both hands                                                X                                

Feeling –

  Right hand                               X

  Left hand                                 X

  Both hands                               X