Partner Success Specialist: 24-01089 - Akraya Inc.
San Francisco, CA 94107
About the Job
Primary Skills: Operational workflows, Partner communications, Data analysis, Policy enforcement, Documentation
Contract Type: W2 Only
Duration: 07 months
Location: San Francisco, CA 94107 (Remote)
Pay Range:$25.00 - $35.00 Per Hour
#LP
TALK to a recruiter NOW: CONTACT Varun at (408) 907-6925
Grow your skills by working with industry leaders
JOB RESPONSIBILITIES:
CALL NOW: CONTACT Varun at (408) 907-6925
ABOUT AKRAYA
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
Contract Type: W2 Only
Duration: 07 months
Location: San Francisco, CA 94107 (Remote)
Pay Range:$25.00 - $35.00 Per Hour
#LP
TALK to a recruiter NOW: CONTACT Varun at (408) 907-6925
Grow your skills by working with industry leaders
JOB RESPONSIBILITIES:
- We are seeking a dedicated Partner Success Specialist to join our Partner Success.
- In this vital role, the specialist will enforce advertising, merchant, and spam guidelines, provide escalation support, and manage partner communications to ensure a safe and positive environment for our communities.
- Responsibilities include maintaining operational workflows to prevent policy violations, acting as the primary contact for policy inquiries, leveraging data to identify and address enforcement gaps, streamlining processes for efficiency, and updating key documentation.
- Manage operational workflows to prevent harmful content spread and provide necessary support.
- Serve as the main contact for partners regarding policy/enforcement inquiries and conduct necessary training.
- Utilize both qualitative and quantitative data to identify and propose remedies for enforcement gaps and pain points.
- Seek out efficiency improvements within workflows and collaborate with Sales to enhance partner policy understanding.
- Create and maintain internal and external documentation, including status updates, communication documents, and FAQs.
- Demonstrated experience in operational and/or support roles.
- Strong critical thinking with the ability to objectively evaluate issues. Excellent communication skills, with a talent for presenting data-driven solutions to stakeholders.
CALL NOW: CONTACT Varun at (408) 907-6925
ABOUT AKRAYA
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
Source : Akraya Inc.