Part Times Sales Associate- Key holder - Wolford America

Wolford
From iconic bodywear essentials in innovative fabrics to athleisure that is equal parts fashion and
function, Wolford is the modern woman's 24/7 wardrobe solution.
Established in 1950, Wolford is a leading Skinwear manufacturer and brand specializing in highquality
bodywear, legwear, lingerie and ready-to-wear. With a renowned history of creating
long-lasting exquisite fabrics and technical innovations, the brand also meets the highest
environmental and sustainability standards in the textile industry. The introduction of Wolford's
athleisure line, The W, as well as The W Lab, a division dedicated to exclusive capsule collections
with internationally acclaimed designers, Wolford harmoniously bridges aesthetics and values
with high performance pieces.
With more than 250 monobrand points of sale and over 3,000 trading partners, the brand is
present in more than 45 countries worldwide. In addition to its presence at luxury department
stores around the world (Harrods, Selfridges, Bergdorf Goodman, Saks, and more) along with
specialty retailers and e-tailers globally, Wolford addresses its customers’ on-the-go lifestyle via
travel retail businesses at airports and major railroad stations.
Wolford is synonymous with quality and innovation. This success is based on a round-knitting
technology specially developed and constantly refined by Wolford, as well as on sophisticated
workmanship and quality checks applied to each of our products. In combination with the finest
yarns, this creates the specific comfort and product quality underlying the Wolford brand and its
reputation.
A household name in the luxury legwear and bodywear industry, Wolford is committed to
building confidence in the way women dress and feel. Comfort and quality are of the utmost
importance and have been carried out over the last 70 years.

Sales Associate Job Description

Job Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

Sales

• Engage with clients to build sales on the sales floor and achieve monthly sales targets.
• Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
• Achieve assigned sales and KPI targets
• Daily store business reporting and awareness.
• Actively develop client book adhering to CRM guidelines and outreach.

Operations

• Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
• Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
• Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
• Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
• Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
• Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
• Safeguard company property and enforce loss prevention standards
• Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

Benefits

• Employee discount and bi-annual clothing allowance (subject to local tax requirements)
• Monthly commission earning potential up to 3% of individual sales
• 401K contribution after applicable company waiting period

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