Part Time Technical Trainer - County of Gwinnett
Gwinnett County, GA
About the Job
This is a part-time position with a maximum of 1,560 hours per year (averaging 29 hours/week) and is not eligible for paid holidays, leave, or benefits.
Job Description
The Technical Trainer position will be responsible for developing and deploying a technical training program for Gwinnett County employees based on the software, systems, and equipment utilized within our organization. This includes developing training curriculum based on organizational needs, creating literature and materials to be used in the training program, designing exercises to enhance end user training courses, conducting training sessions, and evaluating the results of the training program to determine the overall effectiveness of the program. The Technical Trainer must be extremely knowledgeable in field of expertise and possess solid technical aptitude. Additionally, must be an excellent communicator and be able to explain complex subjects in a clear and interesting way.
Essential Duties
- Create training materials (course outlines, background material, instructional materials, training aids, presentations, worksheets, etc.) and classroom agendas
- Produce training schedules and announcements
- Conduct training sessions, webinars, workshops etc., in groups or individually, in-person or virtually
- Maintain and report data on completed courses, survey results, etc
- Observe and evaluate results of training program to determine overall effectiveness of program
- Ensure the quality and consistency of course content throughout a course life cycle
- Maintain an awareness of Office365 roadmap and releases
- Provide support for end user applications as needed
Other Job Requirements/Information
- This job requires a public safety background check to include motor vehicle histories, criminal histories, and finger printing.
- This is a part-time position with an average maximum of 29 hours per week. This position is not eligible for paid holidays or leave benefits.
Grade
The grade for this position is 97. Salary will be based on qualifications and experience.
Minimum Qualifications
The grade for this position is 97. Salary will be based on qualifications and experience.
Minimum Qualifications
- Degree in information technology or a computer sciences-related field preferred
- 5 years of experience in a technical trainer role
Preferred Qualifications
- CTT+ (Certified Technical Trainer) Certification
- MCT (Microsoft Certified Trainer) Certification
- Knowledge of virtual meeting platforms
For information related to position-specific Essential Duties, Knowledge and Skills, and Physical Requirements, click here.
NOTE: The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.
NOTE: The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, click here
Job Type: Part-Time
Location: Gwinnett County, Georgia
Agency: Department of Information Technology Services
Source : County of Gwinnett