Part-Time Receptionist - The Grand Rehabilitation and Nursing at Pawling

The Grand Story: Combining beautiful residences with modern amenities, The Grand Healthcare System provides a range of accommodations that go above and beyond your expectations. Our soft linens and cozy furnishings are just a small part of what makes our unique all-inclusive health facilities a preferred destination for high quality healthcare.

The Grand Rehabilitation and Nursing at Pawling is currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The receptionist provides information about the nursing home’s services, visiting hours, and relevant policies.

• This position is part-time (approximately 18-20 hours per week)
• Schedule includes 3 Saturdays per month (8am to 4pm)
• Other shifts available through the week (days or evenings)
• Rate: $15.00 per hour

Receptionist Responsibilities Include:

·     Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.

·     Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.

·     Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

·     Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.

·     Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.

·     Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

·     Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.

·     Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.

·     Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.

·     Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

• Experience with hospitality, seniors, health care and service delivery preferred.
• Customer Service/Hospitality background preferred.
• Strong communication skills required.
• Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:

• Professional Growth & Stability
• Weekly Pay
• Paid Time Off (PTO)
• Health insurance (Health, Vision, Dental)
• 401k
• Employee “perks” including discount programs.
• Innovative Training Programs & much more!

We are an Equal Opportunity Employer –M/F/D/V - Receptionist 

Smooth application process! Online Applications available for your convenience! Submit your application for this Receptionist position today and your personal recruiter will reach out to you.