Part-Time Operations Support Specialist - Seniors Helping Seniors Raleigh

Our benefits include:

• Rewarding work in a casual setting
• Competitive pay
• Opportunity for growth and advancement

The ideal candidate will demonstrate exemplary performance in their ability to prioritize, multitask, organize, learn quickly, and answer YES to the following questions:

• Are you looking to be part of a mission-based company providing social benefit, and helping those who need your help?
• Do you enjoy interacting with people, helping to solve problems, and developing exceptional relationships with clients and caregivers?
• Do you thrive in a fast paced environment requiring resourcefulness to meet the critical commitments our senior clients rely on?

• Provide exceptional customer service in answering calls and assisting caregivers, clients, and prospects with inquiries and issues.
• Assist in agency operations like monitoring daily schedule adherence, and reacting to short-term call-outs and cancellations.
• Participate in administration of company culture and recognition programs like service awards, company celebrations, and individual employee milestones.
• Achieving collaborative  relationships with clients and care staff utilizing phone, text, and emails in a proactive, positive and energetic manner.
• Maintaining applicable documentation for caregivers and client’s files with meticulous attention to detail.

• Self-starter able to prioritize and multitask in a time sensitive manner.
• Interested in participating in the growth of the company providing essential services to our senior community.
• Above average human relations, and customer service skills.
• Excellent written and verbal communication skills with diverse audiences (especially on the phone).
• Proficient computer skills with experience in Google Workspace, Healthcare Software or QuickBooks, with aptitude in navigating the internet and social media preferred.
• Exceptional organizational skills
• Ability to proof and validate own work.
• High school diploma or equivalent; Associate’s or Bachelor’s Degree preferred

Click the following link to begin changing your life while changing the lives of others:

https://shswakeforest.clearcareonline.com/apply/

For more information on Seniors Helping Seniors see our website:

https://seniorcareraleighnc.com/