Part Time Flooring Retail Sales Associate - Bomberger's Store
Lititz, PA 17543
About the Job
Bomberger's Store - Immediate Part Time (20-25 hours weekly) Flooring Retail Sales Opportunity
Are you passionate about helping customers find the perfect flooring solutions for their homes? Do you thrive in a dynamic and fast-paced retail environment?
Bomberger's Store is looking for a highly skilled and motivated Flooring Sales Associate to join our team. As part of our close-knit community, you will have the opportunity to work with a an enthusiastic team that values personalized customer service. By joining Bomberger's, you will not only enhance your sales skills but also become an expert in flooring products and solutions.
The position serves as the first contact with customers interested in floor covering and countertop products. The position sells area rugs, carpet, porcelain/ceramic tile, hardwood, laminate, remnants, vinyl flooring, countertops, window treatments, Ashley furniture, cabinet hardware, Larson storm doors, accessories, and sundries by performing the following duties:
Essential Duties and Responsibilities:
- Greets customers in the showroom and speaks with them to assess their needs. Speaks to customers on the telephone to answer questions or provide information.
- Shares information about products and recommends those that will meet the customer’s needs.
- Type orders (opportunities) in RFMS, including Work Orders, Pick UP Orders, and Change Orders. Prepares quotes for countertops, carpet, hardware and related items using our product/price “look up” function within RFMS.
- Reviews product, price and service with customer and closes the sale. Reviews project details and obtains customer approval/signature on quote.
- Uses customer or Estimator measurements to calculate an approximate cost of the job when requested by customer.
- Enters special orders in RFMS CRM and processes credit card/check deposits.
- Calculates area for backsplashes.
- Reads and interprets floor plans to prepare and calculate preliminary quotes for new homes or renovations.
- Places a follow up call to customer after installation to solicit feedback.
- Places a follow up phone call to customers for whom quotes have been prepared but who have not orders.
- Assists in maintaining the showroom by cleaning up samples and returning to proper location; dusting and other light cleaning.
- Answers phone for the division.
- Maintains assigned sub-department. Duties may include: cleans respective area, prepares product for display and places new products on the showroom floor as they arrive from manufacturer; ensures product has appropriate makers and stickers; pulls discontinued products when drop notices are received from manufacturer; provides input for changes to the display and arrangement of product.
- Notifies warehouse personnel of customer pick-ups.
- Demonstrates regular and predicable attendance.
Job Requirements:
- Previous experience in sales or customer service required
- Knowledge of different types of flooring materials
- Excellent communication and interpersonal skills
- Ability to work evening and Saturday hours.
Benefits:
- 401k matching
- Employee discount
- Referral program
- Performance-based bonus pay
If you are ready to join a fun and dynamic team at Bomberger's Store, apply now and start your exciting career in flooring sales!
Bomberger’s Store is a family-owned and operated home improvement retailer located in Lititz. Trusted since 1887, Bomberger’s has evolved over six generations to better serve the needs of local homeowners. From furniture, flooring, and countertops, to hardware, lawn and garden supplies, power and rental equipment, paint, and more, Bomberger's has it all. Located on Route 501 just north of Lititz, at 555 Furnace Hills Pike, and online at Bombergers.com, the friendly faces at Bomberger’s are always ready to serve your needs for quality goods and service.