Parking Operations Assistant Manager - Reimagined Parking
Queens, NY 11368
About the Job
Description
The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.
Key Responsibilities
- Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards
- Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees
- Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship
- Monitor maintenance of the facility and associated premises to ensures that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion
- Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness
- Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required
- Fill in to provide coverage for front line positions, as needed
- Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests
- Immediately respond to reports of accidents, incidents or safety concerns
- Communicate professionally at all times with guests, client, and teammates
Skills, Knowledge and Expertise
- At least 18 years of age
- High School Diploma or GED equivalent.
- Excellent written and oral communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Previous supervisory experience
- Previous experience in parking industry, preferred
Benefits
Join our team and enjoy an outstanding benefits package, including:
- Annual Discretionary Incentive plan: Designed to align pay with performance.
- Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
- Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
- Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones
Source : Reimagined Parking