Parking Ambassador (EVENING-SHIFT) - City of Raleigh North Carolina

About Us:  
Raleigh Parking is one of seven divisions within the City of Raleigh’s Transportation Department. We efficiently manage the City’s parking operations and assets while providing on-street and off-street parking services for residents, businesses, and visitors. We aim for accountability, transparency and superior customer service while striving to improve parking opportunities to meet the needs of the City’s continues growth and development. It is our mission to serve our residential and business communities by providing quality customer service along with an efficient turnover rate of on-street parking through diligent enforcement of authorized regulations, with integrity and empathy.

Job Summary:
This full-time position is the first level in a five-level Parking Services Series devoted to providing customer service and parking regulation enforcement. This position will provide simi-skilled work while patrolling and monitoring assigned enforcement areas. Work may include responding to customer concerns, providing directions for customers, issuing citations or warnings for parking violations and booting vehicles for unpaid citations.

About You: 
The ideal candidate is one who fully supports Raleigh Parking’s mission and ideals, with passion. We strive to provide our customers with the best parking experience possible. We do this by forward-thinking, innovative, customer-focused, and equitable. To support this, the ideal candidate would be a team player, a self-starter, an effective communicator, able to work independently, possess excellent customer service skills and take pride in their work.