Parent Advocate Supervisor - Rising Ground, Inc

Overview

Background:

Rising Ground 

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. 

Benefits

At Rising Ground, we encourage everyone to live a healthier life. When you enroll in health care benefits — medical, dental, and vision care, you and your family can take advantage of each plan’s preventive services, which will help everyone to stay well. Another way to remain healthy is to eat right and keep active. Ultimately, we all benefit when we make the right choices, whether through diet and exercise or health care services. You can also take advantage of other important benefits, including life and accident, disability benefits, the retirement savings plan, and the employee assistance program.

Responsibilities

The Parent Advocate Supervisor will be responsible for the overall supervision of Parent Advocates assigned to this program. The supervisor provides direction and information to Advocates to maintain the provision of appropriate services to parents supported and their families.

• Provide supervision and support to Parent Advocates
• Must be sensitive to & demonstrate understanding of issues & dynamics within families in crisis relating to child abuse & neglect including, but not limited to, physical, emotional & sexual abuse issues, mental illness, domestic violence, IDD, and drug / alcohol abuse. Experience working with such families preferred.
• Build rapport and support parents in coping with the trauma of child welfare/protective system involvement, making decisions for their families, and communicating effectively with those involved in their case.
• Coordination and managing of Advocates scheduling and reporting on hours worked.
• Coordinate, document, and channel Parent Advocate requests until resolution.
• Consult and collaborate with Program Coordinator on programmatic/case related concerns.
• Met with each Advocate for scheduled in-person supervision and maintain regular contact with Advocates by phone and email.
• To perform other job-related tasks and duties as assigned by supervisor.

Qualifications

• Bachelor’s degree in social service-related field or two years commensurate experience.
• At least two years of supervisory experience.
• Experience working with children and families in a professional setting preferred.
• Excellent oral and writing skills.
• Outstanding interpersonal, communication and leadership skills.
• Excellent organizational and time-management skills
• Professional oral & written communication skills.
• Ability to effectively communicate with Advocates, staff, stakeholders, and all parties involved.
• Ability to travel throughout NYC.

Salary $65.000