Paralegals and Legal Assistants - Nexus Staff
New York, NY 10004
About the Job
Job Title: Paralegals and Legal Assistants
Employment Type: Contract
Work Hours: 40 hrs./week
Work site: 50% Onsite
Location: One State Street Plaza, NY, NY 10004
Job Duration: 1 Year
Closing: 01/26/2024.
Minimum Education:
- Bachelor's degree in Legal Studies, Paralegal Studies, or related field.
Work Experience:
- Minimum of one year of experience working as a paralegal.
Job Duties:
- Handle a variety of consumer financial services complaints in a timely and effective manner.
- Review financial institutions' responses to complaints, write brief synopses of disputes, and send appropriate closure letters to consumers.
- Respond to phone and written inquiries from consumers regarding complaints or general issues with financial services companies.
- Inform consumers of complaint filing procedures or refer them to another government agency if necessary.
- Code incoming consumer complaints and dispatch initial letters as required.
- Identify cases requiring prioritization and refer them to a supervisor for assignment.
- Research the Client license status of new financial services respondents and obtain contact information to handle complaints.
- Work collaboratively as a team to support the handling and resolution of consumer financial services complaints.
- Perform other duties as assigned.
Preferred Skills:
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Familiarity with legal research and document preparation.
- Proficient in Microsoft Office Suite.
- Ability to work independently and collaboratively within a team.
- Knowledge of consumer protection laws and financial regulations.
Miscellaneous Information:
- Shift Days/Times: Monday to Friday, 9:00 AM to 5:00 PM.
- Client does not provide parking, but the office is accessible by subway or bus.
- Client currently has a 50% telecommuting policy in place.
- A background check and fingerprinting will be required, including verification of education and employment.
- Interviews will be conducted via Microsoft Teams.
- Training will be provided.
The Nexus Staff Difference:
- Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
- We offer weekly payments via ACH (Automated Clearing House).
- Serving as Prime Vendors to New York State and New York City for over 10 years.
Source : Nexus Staff