Paralegal III - Operations and Controls Legal Team - Business Banking Collections Litigation - JPMorgan Chase Bank, N.A.

Become a paralegal in the Operations and Controls Legal team primarily focused on Business Banking's sworn documents and collections litigation efforts in the Collections Litigation Legal Group.

As a Paralegal III within our Collections Litigation Legal Group (CLLG), you will work with CLLG attorneys who primarily support the Business Banking line of business with its collections litigation matters and sworn documents practices (though some work will involve collections and workout support as well). You are a self-starter who requires little supervision to manage and/or drive matters forward, has the ability to handle competing time demands, and has excellent written and oral communication skills. The CLLG is part of Consumer and Community Bank's Operations & Controls Legal Team (OCL), which is responsible for providing legal services to CCB Operations, including collections litigation, collections and recovery, bankruptcy, sworn document processes, tax reporting, court order and subpoena processing, escalated customer complaints and third party oversight of consumer default law firms.

The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you.

Job responsibilities:

• Reviewing, identifying, analyzing, and escalating issues raised in Business Banking collections litigation matters across numerous U.S. states
• Contributing to the oversight of the contents and execution of sworn documents (including affidavits, declarations, and other statements that attest to the facts of a case) and the discovery process in Business Banking collections litigation matters
• Liaising with outside collections litigation counsel
• Tracking escalations and ensuring resolutions are provided
• Drafting correspondence to internal and external parties
• Performing legal research on a variety of issues relating to collections litigation
• Managing certain discreet projects associated with the OCL team on related areas such as collections, recovery and fraud.

Required qualifications, capabilities, and skills

• Minimum 7 years of litigation-related paralegal experience with a law firm or equivalent experience with an in-house legal department in the financial services industry
• Working knowledge of legal research platforms such as Westlaw
• Strong PC skills (knowledge of MS Word, Outlook, Excel, PowerPoint)
• Excellent organizational skills
• Team player who can collaborate with the Legal and operations groups
• Tact and good judgment in handling confidential information
• Unwavering sense of honesty and ethics

Preferred qualifications, capabilities, and skills:

• Knowledge of court procedures in at least one state jurisdiction
• Familiarity with FDCPA, TCPA, SCRA, UDAAP, FCRA and related debt collections laws
• Experience with proofs of claim (bankruptcy and probate)

All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans