PAID TRAINING - Hospitality Exp Wanted - Customer Service Rep at Synaptic
Cleveland, OH 44111
About the Job
Customer Service & Sales Representative
Join our dedicated team and take on the dual role of providing exceptional customer service while driving sales within a dynamic retail environment. This role offers opportunities for growth, paid training, and a supportive team atmosphere.
Responsibilities: As a Customer Service & Sales Representative, you will:
- Deliver outstanding customer service by assisting customers with inquiries, providing product information, and resolving issues promptly and courteously.
- Proactively engage customers to identify their needs and recommend products or services that best meet those needs.
- Process sales transactions accurately and efficiently using the POS system, ensuring a seamless checkout experience for customers.
- Meet or exceed sales targets by actively promoting products, upselling, and cross-selling to maximize revenue.
- Maintain a clean, organized, and visually appealing retail environment to enhance the shopping experience for customers.
- Stay informed about product features, promotions, and company policies to effectively assist customers and drive sales.
- Collaborate with team members to achieve store objectives and foster a positive working environment.
Qualifications:
- Previous experience in customer service or sales roles preferred.
- Strong communication and interpersonal skills, with a friendly and approachable demeanor.
- Ability to multitask and prioritize tasks in a fast-paced retail environment.
- Sales-driven mindset with a passion for achieving targets and delivering results.
- Flexible schedule, including availability to work evenings, weekends, and holidays as needed.
- High school diploma or equivalent required; additional education or training in sales or customer service is a plus.
Benefits:
- Paid training provided to equip you with the necessary skills and knowledge.
- Opportunities for career growth and advancement within the company.
- Supportive team environment with ongoing coaching and development.
- Competitive compensation package, including incentives and bonuses based on performance.