PACE Outreach & Marketing Coord - East Boston Neighborhood Health Center Corporation

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Everywhere you turn, you can feel it.  There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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The Outreach and Marketing Coordinator role offers an amazing opportunity to help Neighborhood PACE (Program of All-inclusive Care for Elders) meet its goal of improving the lives of older adults. To share our program with as many people as possible, we need to add to our team of folks who are experts at building relationships to add to our referral network. This job is for someone who is hungry to make a difference.

To develop and maintain active collaborative relationships with current referral sources i.e., area housing communities, rehabilitation and skilled nursing centers, area hospitals, assisted living communities, visiting nurse associations and similar clinical delivery and community organizations for the purpose of identifying prospective members for EBNHC’s geriatric programs (Neighborhood PACE and Senior Care Options). Assist Sales and Enrollment Director and Business Development Director in strategic planning (sales, outreach and community relations and marketing) evaluating enrollment to insure timely census increases, coordinating and evaluating outreach activities to further expand the client referral base.

• Bachelors Degree preferred

1-3 years of experience in service roles interacting with customers (sales, customer service, etc).
• Fluency in Spanish preferred, but not required
• Proven multitasking skills with the ability to handle multiple mediums of communication simultaneously including, phone, email and chat while working in a fast-paced environment.
• Have worked in fast-paced, results-driven work atmosphere
• Experience using salesforce.com ( http://salesforce.com/ ) or similar CRM tools, preferred but not required
• Possess passion, empathy and are mission driven: You want this job because you believe deeply in our mission to improve the lives of older adults.