Owner Onboarding & Sales Quality Assurance Agent - Club Wyndham Palm Aire - Travel + Leisure Co.
Fort Lauderdale, FL
About the Job
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Go Put the World on Vacation
At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting.
Quality Assurance Representative | Pompano Beach, FL
This position is responsible for supporting the sales effort by assisting in generating revenue and increasing the retention of sales while staying in compliance with all Company Policies, Business Rules and Government Requirements, and in a manner which results in satisfied owners.
- Responsible for the oversight of accurate completion of all required Sales documents ensuring compliance with all Company Policies and Government Requirements.
- Assist sales in accomplishing compliance and retention goals
- Complete closing for all sales
- Utilize closing opportunity to identify areas needing improvement for sales professional
- Partner with management to develop successful training activities including observation reviews, ride-along and other activities
- Serve as Owner Onboarding Specialist according to Sales Owner Onboarding Specialist Best Practices
- Complete owner follow up during and after rescission period involving sales participation as necessary
- Provide management continuous feedback evaluating program success
- Upholds outstanding customer service levels and partners with sales effort to the fullest.
Minimum Requirements
- Wyndham Destinations Sales or Quality Assurance experience preferred
- 2-5 years+ sales closing experience preferred
- Possesses strong business acumen and business sense
- Demonstrates flexibility and adaptability
- Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
- Ability to manage multiple tasks with the appropriate sense of urgency.
- Leads for results and success, persists despite obstacles and opposition. Committed to organizational goals.
- Provides timely, high-quality information up and down the Organization.
- Excellent presentation, oral, written and interpersonal skills needed.
- Energetic, results-oriented professional
- Florida Real Estate License Required
- Full time availability including weekends and holidays required
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.