Overnight Shift Leader - BK-11364 Waukegan, IL (Waukegan, IL) - Burger King

WHO WE ARE: 

The Dhanani Group (Burger King & Ayvaz Pizza Hut) is one of the world's top ranked QSR franchise owners. We are experts in the restaurant franchise model and lead the industry in successfully buying, owning, and operating restaurant franchises across the United States. We offer many career opportunities across the country with great benefits and possibilities for growth and advancement. We work at a fast pace in a collaborative, supportive and encouraging environment. And we like to have fun along the way. 

We are looking for a dedicated and responsible Overnight Shift Leader to join our Burger King team and ensure smooth operations during the overnight hours. The Overnight Shift Leader will be responsible for supervising and leading a team of employees, maintaining high levels of customer service, and upholding Burger King's standards of quality and cleanliness. This role requires strong leadership skills, excellent communication, and the ability to handle challenges that may arise during the night shift 

WHO YOU ARE: 

• Personable, Results-oriented self-starter, a go-getter. 
• Team contributor and leader who thrives in a fast-paced setting. 

HERE'S WHAT YOU WILL BE DOING: 

As an integral member of the Operations Team, this position is responsible for: 

• Supervise and motivate a team of employees during overnight hours to ensure efficient and effective operation. 
• Provide guidance, coaching, and support to team members to maintain high levels of customer service and satisfaction. 
• Monitor and enforce Burger King's operational and safety standards, including food quality, cleanliness, and compliance with company policies. 
• Handle customer inquiries and resolve any issues or complaints in a professional and timely manner. 
• Conduct inventory checks, stock replenishment, and ensure proper cash handling procedures are followed. 
• Collaborate with the management team to implement and enforce operational procedures and best practices. 
• Assist in the training and development of new team members. 
• Maintain a positive and productive work environment for all team members. 

HERE'S WHAT Education & Experience YOU WILL NEED: 

• High school diploma or equivalent. 
• Previous experience in a leadership role in the food service industry, preferably in a fast-food environment. 
• Strong communication and interpersonal skills. 
• Ability to work effectively in a fast-paced and high-pressure environment. 
• Excellent problem-solving and decision-making abilities. 
• Availability to work overnight shifts, weekends, and holidays. 
• Knowledge of food safety and sanitation standards. 
• Ability to lead and motivate a team to achieve operational excellence. 

If you are a night owl with strong leadership skills and a passion for delivering exceptional customer service, we invite you to join our Burger King team as an Overnight Shift Leader. Be a vital part of our overnight operations and contribute to the success of our restaurant! 

SOME Perks & Benefits (Based on eligibility requirements):? 

• The Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.? 
• Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.? 
• A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.? 
• A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit? 
• A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items? 
• A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.? 

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The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results. 

Dhanani Group, Inc. is an equal opportunity employer.