Overnight Customer Service Rep - Absolute Lock and Security

Calling all night owls! Our team at Absolute Lock and Security is hiring a diligent problem solver to join our Peoria, AZ team as a full-time Overnight Customer Service Rep. If you enjoy helping others and would like to partially work from home, this could be the job for you!

In this night-shift position, you earn $18.00 - $22.00/hour. You have a hybrid schedule and enjoy great benefits like:

• Medical
• Dental
• A 401(k) plan with a 6% match

Would you like to join our late-night team and help others in their times of need? Apply today to get started as our new Overnight Customer Service Rep!

QUALIFICATIONS

• 1+ years of dispatching experience with an HVAC company or similar organization
• Excellent phone etiquette
• Computer proficiency and ability to type 30+ words per minute
• Familiarity with MS Word and Excel

A high school diploma or equivalent would be preferred. Customer service experience or fluency in both English and Spanish would be a plus.

WHAT TO EXPECT

You usually work from 10:00 pm - 6:30 am. With our hybrid schedule, you can sometimes work from home!

As an Overnight Customer Service Rep, you help ensure we can assist our clients through all hours of the day! You're the heart of our nighttime operations, and you work with your team to provide prompt service whenever we're needed. Always friendly and professional, you answer phone calls and assist our clients however possible. You gather information about incoming job requests and efficiently dispatch technicians based on location and availability. By facilitating smooth communication and maintaining high levels of organization, you ensure we're always there when our customers need us!

WHO WE ARE

Our family-owned company has been providing top-rate locksmith and security services to commercial and residential clients for generations. From electronic keypads and vaults to surveillance systems and panic hardware, we offer our clients the tools they need to protect their assets and their properties. We prioritize excellent customer service and provide high-quality work with a friendly and professional attitude. Our clients know they can trust us to offer seamless service in their times of need.

When you work here, you do more than join a company; you become part of a family! People are at the heart of our company, and we want both our clients and our employees to be happy with us. We truly care about our team members, and we have each other's backs. It's important to us that our employees have a healthy work-life balance, so we offer flexible schedules. Plus, our team members earn great pay and solid benefits. Join us so you can enjoy where you work!

HOW TO APPLY

Fill out our quick initial application today to get started in this vital role! Join us as an Overnight Customer Service Rep to assist others and partially work from home.