Overnight Culinary Receiver - Dollywood Theme Park - Part Time Seasonal - HERSCHEND FAMILY ENTERTAINMENT CORPORATION

Description

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Culinary Receiver who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Culinary Receiver checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Receiver is responsible for managing the food & beverage receiving process according to proper food handling practices.  These responsibilities will be carried out in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Receive daily food orders, check orders for accuracy, and store inventory according to shop specifications
• Maintain cleanliness in food storage areas by keeping area free of slip and fall hazards as well as tripping hazards
• Practice FIFO methods daily including dating and physically rotating product
• Receive departmental supplies and distribute to proper storage areas
• Monitor receiving and accept or reject according to Dollywood Company and safe food handling practices
• Inspect cooler and freezer temperatures, reporting any issues to Maintenance and moving product as necessary
• Monitor and report loss prevention
• Assist in spot checking of weekly inventories as necessary
• Partner with The Dollywood Company Warehouse team and be the liaison for deliveries to and from the warehouse
• Foster relationships with Dollywood Company Leadership, Chefs and outside vendors

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be at least 18 years old
• May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas
• Must be able to train to operate a pallet jack
• Must be able to train to operate a forklift
• Must be able to obtain ServSafe Manager Certification
• Must have a valid Tennessee driver’s license and proof of insurance
• Must successfully complete a post-employment offer background check including motor vehicle and drug screen.

Knowledge, Skills, and Abilities

• Responsible for completing credit card transactions in compliance with the Payment Card Industry Data Security Standards
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees.
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must be committed to continuous improvement.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must be productive in a fast-paced, dynamic environment.
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines.
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
• Must show appreciation of others.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests.
• Able to be flexible to handle frequent changes in priorities.
• Able to add, subtract, multiply and divide with accuracy.
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate various temperatures while working outdoors.
• Able to operate/drive a company vehicle with valid TN driver’s license and insurance.
• Able to meet the physical demands of the job.
• Able to display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Must have manual dexterity necessary to complete all job duties
• Able to sit and/or stand for long/short periods
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to thrive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to prioritize tasks and complete assignments on time
• Able to tolerate temperatures of -15 to 100 degrees
• Able to tolerate working on different weather elements; rain, heat, snow etc.
• Able to work outdoors
• Able to lift 30 pounds with or without 2-person lift. 30+ pounds require a 2-person lift
• Must be able and available to work 3^rd and 1^st shifts
• Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.       

Qualifications