Outside Contents Evaluator Associate - Sedgwick Claims Management Services, Inc.

Bay City, MI

About the Job

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer

Outside Contents Evaluator Associate

PRIMARY PURPOSE: To act as the point of contact for the insured’s, vendors and public adjustors and provide support to the outside contents evaluator assistants.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Acts as the point of contact for the insured’s, vendors and public adjustor when onsite.
Provides support to the outside contents evaluator assistants.
Prepares field reports of the inventory capture.
Uploads all digital media and completes quality check for daily field activity to maintain accuracy.
Completes onsite inventory of total loss contents items and uploads data from field work to server.
Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.
Maintains daily care and maintenance of all equipment.
Conforms with and abides by all regulations, policies, work procedures, and instructions.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
One (1) year of customer service experience or equivalent combination of education and experience preferred.

Skills & Knowledge

Good comprehensive decision making skills
Good oral and written communication skills
PC literate, including Microsoft Office products
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

Ability to stand and/or walk for long periods of time.
Ability to kneel, squat and/or bend.
Ability to work outdoors in hot and/or cold weather conditions.
Ability to climb, crawl, stoop, kneel, and/or reach overhead
Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
Ability to drive for an extended period of time.
Must have continual use of manual dexterity.
Good computer keyboarding skills.

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Source : Sedgwick Claims Management Services, Inc.