Outside Contents Evaluator Assistant - Sedgwick Claims Management Services, Inc.
Bay City, MI
About the Job
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
Outside Contents Evaluator Assistant
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
• Assists in completing the physical onsite inventory of total loss contents items under the direction of Outside Contents Evaluator Associate.
• Tracks time and logs file notes for all of that day’s field activity.
• Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.
• Maintains daily care and maintenance of all equipment.
• Conforms with and abides by all regulations, policies, work procedures, and instructions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.
Education & Licensing
High school diploma or GED required.
Experience
One (1) year customer service experience or equivalent combination of education and experience preferred.
Skills & Knowledge
• Oral and written communication skills
• PC literate, including Microsoft Office products
• Good comprehensive decision making skills
• Ability to read and comprehend policy language
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:
• Ability to stand and/or walk for long periods of time.
• Ability to kneel, squat and/or bend.
• Ability to work outdoors in hot and/or cold weather conditions.
• Ability to climb, crawl, stoop, kneel, and/or reach overhead
• Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
• Ability to drive up to 8 hours per day and/or ride for an extended period.
• Must have continual use of manual dexterity.
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.