Outpatient Pharmacy Technician - El Camino Health

Job Description

Key Responsibilities

• Responsible for providing friendly and efficient pharmacy care to all customers.

• Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience. 

• Performs duties as assigned by Pharmacy Manager, Pharmacist, and other supervisors including but not limited to: maintaining pharmacy workflow, and utilizing pharmacy systems to search and enter patient, prescriber, and drug information; ensuring all prescription information is entered and processed correctly; filling prescriptions by retrieving, counting, pouring pharmaceutical drugs, processing insurance billing and basic problem resolution.   

• Provides and supports the implementation of business solutions and clinical services (i.e. Meds to bed program, Emergency department pharmacy services etc.).

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles payments as required.  Takes customer to OTC aisle to assist in locating products.

• Demonstrates phone etiquette and answers phone in a timely manner.

• Utilizes the inventory management system in order to maintain proper inventory levels and reduce partial filled prescriptions, process received orders, wholesaler returns, and removing outdated/damaged/expired drug returns

• Maintains safe and clean working environment by complying with procedures, rules, and regulations.

• Contributes to team efforts by accomplishing related tasks and results as needed.

Additional Requirements:

• A team player with attention to customers, ensuring that both medical professionals and patients are responded to with accurate and timely information.

• Ability to work in teams, and ensuring timely completion of assigned work requirements.

• Possess excellent verbal, written, and interpersonal skills to deal with a diverse customer group.

• Strong problem solving skills.

• Knowledge of Federal and State laws, regulations, and standards regarding the provision of pharmacy services.  Staying abreast on existing and new legislations and advising management on needed actions.    

Qualifications

• High School Diploma.

• Minimum 1 year current community pharmacy experience, or completion of an externship at El Camino Health

• Demonstrates knowledge of outpatient and retail drugs (prescription and non-prescription) and usual doses for various patient populations preferred.

License/Certification/Registration Requirements

• Current ACTIVE California Pharmacy Technician registration. 

• Pharmacy Technician Certification Board (PTCB) certified technician preferred.

• Completion of an ACPE Accredited or Board of Pharmacy approved Immunization training program preferred.  

Ages of Patients Served

This position will serve all age groups.

Salary Range:

$30.76 - $42.60 USD Hourly