Outpatient Milieu Coordinator - Newport Healthcare

Newport Healthcare is a nationwide behavioral healthcare organization dedicated to transforming young lives through evidence-based care. To that end, we have assembled the best teen and young adult mental health treatment staff in the country, and we want you to join us. While our experts guide our clients to sustainable healing, our job is to support our valued staff members, and we do that through offering industry-competitive salaries, career growth and skills expansion, student loan repayment and tuition reimbursement, and a company commitment to diversity, equity, and inclusion, among other advantages. Be part of a team that's dedicated to providing compassionate care based in authentic connection, mutual respect, and unconditional love—and experience the rewards of making a difference in the lives of young people and their families each and every day.

Empowering Lives. Restoring Families.®

The role of the Coordinator, Outpatient Milieu is to work with the milieu and act as a resource to Coordinators (CCs) and the clinical team to create the safest, most comfortable, and caring environment possible for clients.

Essential Duties and Responsibilities:

• Ensure that coverage is arranged for being aware of where all assigned clients are and what they are doing at all times. If observing a client leaving the premises, the expectation is to follow them until further assistance can be provided.
• Ensure client safety by using verbal de-escalation methods to redirect client behaviors and prevent/respond to crisis. Use CPI techniques if client poses imminent physical danger to themselves or others.
• Oversee completion of daily shift notes for individual clients
• Facilitate daily schedule including participating in, and providing support to clients, to include but not limited to groups, activities, and events.
• Assign tasks to CCs.
• Observe and provides regular feedback, coaching, and training to CCs.
• Conduct weekly individual supervision with each CC.
• Conduct bi-weekly CC meetings to discuss operational progress and provide training to enhance staff development.
• Hold CCs accountable for completing daily tasks and overall job performance.
• Supports CCs on the floor with escalations or other situations as needed.
• Audit all operational checklists daily and eMAR
• Attend weekly Treatment Team Meetings and shares the weekly action plans and information pertaining to clients with the CCs.
• Assist with interviewing and recommending new CCs in conjunction with HR and Director, Outpatient.
• Participate in completion of CC Performance reviews with support of Director.
• Act as liaison across departments to ensure client’s needs are meet
• Take initiative to provide crisis management/interventions and milieu support for both client and staff needs.
• Practice compliance with all policies, record keeping requirements, checklist assignments, assigned documentation, and any other assigned duties.
• Remain current and up to date on all trainings and certifications required to maintain employment with Newport Academy.

• Bachelor’s degree in human services, counseling, psychology, social work or similar preferred
• Minimum one year of experience working with adolescents and families with co-occurring disorders in a Millieu setting.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.  Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters