outbound healthcare customer service - Randstad US

outbound healthcare customer service. + seattle , washington (remote) + posted 10 days ago **job details** summary + $24 - $25 per hour + temp to perm + high school + category office and administrative support occupations + referenceAB_4530862 job details + Making outbound calls to our high and moderate priority members who might qualify for case management. + 60+ Calls a day, work is handed out through excel. + 30 new members everyday are given and we are expected to make 3 outreached and different times and days within or TAT. Please ensure that all resumes re updated with previous employment and contact information. salary: $24 - $25 per hour shift: First work hours: 7 AM - 7 PM education: High School Responsibilities + Making outbound calls to our high and moderate priority members who might qualify for case management. + 60+ Calls a day, work is handed out through excel. + 30 new members everyday are given and we are expected to make 3 outreached and different times and days within or TAT. Skills + Healthcare + Follow-up + Active Listening + Telephone Etiquette + Empathy + Interpersonal Sensitivity + Customer Service + Basic Computer Skills + Healthcare Network + Healthcare Law + ERP + Adapting to Change + CRM + Typing Skills + Basic Software Skills + Healthcare System Navigation + Customer support + American College of Healthcare Executives (ACHE) + Client Service + Healthcare Financial Management Association (HFMA) + Customer Relations + Certified Financial Service Auditor + CUSTOMER ORDERS/SALES + Customer Relationship Management Qualifications + Years of experience: 2 years + Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled. **get in touch** we are here to help you with your questions. RE **ryan eaton** + +1 602 200 3916 (tel:+1 602 200 3916) + ryan.eaton@randstadusa.com