Orthodontic Office Manager - Ana Castilla, DDS

Are you ready to be part of a growing and dynamic team that is changing lives? Do you thrive on action? Can you dance? 

Castilla Orthodontics is on the lookout for another exceptional team member, if your answer is a resounding "yes" to the above questions, then we have the perfect opportunity for you! Did we mention that we're growing? Did we mention we're dynamic?

What do we want? 

We are seeking someone with high energy, professionalism, and a sense of fun (Eeyore's need not apply!). Must be people-centered, detail-oriented, and fluent in Spanish. 

What do you get? 

Join us for the career of a lifetime! Be part of an incredible work family and serve fantastic patients. Experience a profound sense of accomplishment (you're welcome!). 

Benefits

• Competitive salary commensurate with experience
• Opportunities for professional development and growth within the practice
• Health benefits package
• Paid time off and holiday pay
• Positive and supportive work environment

Requirements

• Previous experience in office management or administration, preferably in a healthcare or dental setting.
• High school diploma or equivalent; additional qualifications in office administration or healthcare management preferred.
• Fluent in both English and Spanish.
• Strong leadership and communication skills.
• Excellent organizational and multitasking abilities.
• A sense of fun, a great personality, and an infectious smile. 
• Proficiency in computer skills and familiarity with office software.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Oversee day-to-day operations of the orthodontic office, ensuring smooth functioning and exceptional patient experiences.
• Manage office staff, including hiring, training, scheduling, and performance evaluation.
• Coordinate patient appointments and follow-ups, maintaining an organized and efficient schedule.
• Handle patient inquiries, concerns, and complaints with professionalism and empathy.
• Manage financial aspects of the office, including billing, insurance claims, and budgeting.
• Maintain office supplies and equipment, coordinating repairs and purchases as needed.
• Implement and enforce office policies and procedures to ensure compliance and efficiency.

Application Instructions

If you're the perfect fit for this role, we want to hear from you! Please submit your resume along with 5 things you would do if you won $1,000,000. Hint: Following directions is a must. We look forward to reviewing your application and potentially welcoming you to our team!

About Us

Castilla Orthodontics is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout Northern California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem. Guided by our core values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we are committed to excellence in every facet of our work and providing the best experience for our patients. 

Image Specialty Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.

In compliance with state applicable laws, Image Specialty Partners is obligated to provide a reasonable estimate of the compensation range for this role. Individual compensation decisions are ultimately based on factors such as qualifications, experience, skill set, and internal alignment.