Orthodontic Office Manager - Simply Dental Management Inc

Milton Orthodontics, and established, community-based practice, seeks an experienced Office Manager to play a crucial role in the smooth operation of our office.

The Orthodontic Office Manager will be a leader in charge of a wide range of duties including patient and team management, appointment scheduling, opening and closing the practice, insurance eligibility checks, billing and treatment coordination.

Milton Orthodontics is part of the Simply Orthodontic family of practices. At Simply Orthodontics, we believe culture matters. In 2005, Dr. Sam Alkhoury opened his first orthodontic practice in Worcester, MA. His mission was simple "Do right and success will follow". It is the fiber of what makes Simply Orthodontics stand out in a crowded field. We care about people. We care about improving the lives of our patients and team members.

Today, Simply Orthodontics has specialized orthodontic practices in Massachusetts, New Hampshire, and Connecticut. We are organized dentistry done right. Simply Orthodontics is Orthodontist owned. We simply strive every day to do right by our patients and team members.

Job Description

• This role combines office manager and treatment coordination responsibilities
• Candidates must be career minded, mature, organized, dedicated, loyal, and dependable
• Strong leadership, communication and motivation skills as well as ability to supervise others
• To create an environment where patients feel completely serviced and where staff can work together as a team
• See our New Patients as a Treatment Coordinator to go over finances with patients
• Records daily statistics and compiles weekly and monthly financials
• Implementing procedures and policies for smooth operations and staffing
• Responds efficiently to patient and doctor needs and inquiries
• Performing marketing and public relations
• Ensures the delivery of quality customer service within the office
• Resolves patient issues in accordance with company policies and procedures
• Trains, develops and manages staff to meet performance standards
• Manages employee scheduling and conducts staff meetings
• Monitors and maintains office budget
• Oversees collections and accounts receivable
• Runs and analyzes management reports
• Maintains patient data according to regulations and company policies
• Completes necessary administration functions including bank deposits, daily and monthly financial goals

Qualifications:

• Provide responsible and compassionate patient care and customer service
• Great leader able to create Team Spirit.
• Tactful and Skillful in all dealings
• Able to achieve smooth running of the office
• Must be sincere to his/her duties
• Calm and Confident in all situations
• Organized, Leading, Inspiring
• Firm in approach but not obstinate
• Positive Attitude and warm demeanor
• Strong communicator (Solid communication Skills)
• Unparalleled Flexibility
• Able to find innovative ways to increase Revenue