Organizational Development Consultant - Northwest Permanente

The Organizational Development Consultant serves as a lead consultant across a portfolio of projects focused on supporting the organization’s people and culture priorities, leadership and professional development, overall employee engagement, and other strategic initiatives.

The Organizational Development Consultant will be skilled in designing and implementing organizational development assessments and interventions, building trust and collaborating with multiple stakeholders and sponsors, working across a complex and matrixed environment, leading multiple projects and programs simultaneously, and demonstrating leadership, flexibility, and innovative, systems-level thinking. They will conduct assessments to identify priority needs and opportunity gaps, design and implement organizational development interventions, provide recommendations, and track for outcomes. A primary focus of this consultant’s work will also be in supporting leadership and professional development, including providing 1:1 development coaching for physician and administrative leaders and designing and facilitating curriculum and programs to support leadership and professional development.

Major Responsibilities / Essential Functions - 

• Designs and facilitates leadership development curriculum and programs for leadership development.
• Provides executive coaching and leadership development for Northwest Permanente clinical and administrative leaders.
• Identifies, addresses, and improves human performance gaps, develops and facilitates curriculum, training, and provides alternate solutions to address gaps with a focus on engagement, culture building, patient care experience, and equity, inclusion, and diversity.
• Delivers additional Continuing Medical Education and Professional Development team curriculum including clinician-patient communication courses.
• Designs and leads organizational development interventions.
• Serves as organizational development consultant to support people and culture priorities.
• Supports organizational change initiatives with change management consulting and expertise.
• Provides facilitation, conflict resolution, mediation, and other organizational development interventions.

Minimum Qualifications - 

• Bachelor’s Degree, preferably in Organizational Psychology, Organizational Development or Education, or equivalent education and experience.
• Minimum of five (5) years professional experience in Organizational Development
• Demonstrated proficiency and skills in performance consulting, gap analysis, curriculum design, professional development, conflict resolution, facilitating and presenting, and adult education and training.

Preferred Qualifications -

• Masters or Doctorate degree in Organizational Psychology, Organization Development or Education
• Masters or Doctorate degree in Health Care Administration 
• Minimum seven (7) years professional experience in Organizational Development
• Minimum three (3) years professional experience working in hospital, medical and/or health sciences settings.  Experience partnering with physician and medical leadership and their teams to improve their overall effectiveness.
• Ability to consult, coach, and act as a strategic advisor effectively within a complex and matrixed organizational environment.
• Demonstrated in-depth knowledge of organization development principles and methodologies. Demonstrated ability to assess human behavior and workplace culture and produce interventions that lead to tangible and effective outcomes.
• System-level thinker with expertise in consulting, stakeholder management, facilitation, coaching, and curriculum design.
• Demonstrated knowledge of leadership, organizational culture, change management, and the elements of team effectiveness such as group dynamics, roles and responsibilities in building and sustaining a team, managing individual differences and conflicts collaboratively, and overcoming barriers to team performance.
• Demonstrated experience independently consulting and leading multiple projects and programs at once, including preparing and tracking plans, schedules, milestones, and key performance indicators.
• Demonstrated experience developing curriculum and applying adult learning principles.
• Experience with administering and utilizing assessments such as the DiSC
• ICF Coaching Certification
• Certified Change Management Professional (PROSCI)
• Project Management Professional Certification

Join Our Medical Group

Northwest Permanente is a self-governed, physician-led, multi-specialty group of 1,500 physicians, surgeons, and clinicians, caring for 630,000 members in Oregon and Southwest Washington. Kaiser Permanente is one of the nation's preeminent health care systems, a benchmark for comprehensive, integrated, value-based, and high-quality care.

Equal Opportunity Employer
At Northwest Permanente, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Northwest Permanente believes that equity, inclusion, and diversity among our employees are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.