Organizational Change Management, Process Re-Design Lead - RICEFW Technologies Inc

Hartford, CT

About the Job

Connecticut's Department of Developmental Services, "CTDDS" requires an experiencedOrganizational Change Management (OCM)/Process Re-design lead.

IMPORTANT:

This position can be a fully remote position; HOWEVER, client only wants candidates located in the same Eastern Time Zone submitted for the position due to challenges they have had with candidates working from other time zones in the past.
Submittals -Each vendor gets ONE submittal for this position. Please take the time to ensure you are submitting your BEST possible candidate for this position. You cannot swap out a submitted candidate with someone else after the original submittal is completed. We can see if that happens and will not consider your candidate if it is a replacement candidate for the original one submitted.
OCM/Process Re-Design Lead - leader in the analysis and redesign of process in conjunction with technology enhancements, structurecommunication, and change management, with experience motivating throughaction and words digital adoption, process redesign and internal and publiccommunication.
Candidate should have experience working with HIPAA constrained data elements and be familiar with EHR, EMR, eligibility, case management or claims processing
Candidate should have 5+ years' experience working as part of an enterprise PMO with exposure to standard program and project tools, metrics, creating dashboards, project schedules, status reports, meetings agendas, etc.
Candidate should have a blend of communication, IT, budget and reporting skills
Experience in change management - should have been a part of at least 2-3 large scale change management implementations supporting COTS implementations. Should lead end-to-end change management implementation lifecycle on a transformation program and have experience with process re-design in support of new technology platform implementations and acceptance
Experience in change management and employee experience in projects including building change management strategy/roadmap/approach, stakeholder engagement and management program, change impact analysis, culture assessment, user engagement, readiness assessment, training strategy/need assessment/plan
Practical client experience including planning, design and delivery
Delivering change management and training programs in a wide variety of contexts including
OCM experience around COTS Implementations would be preferred
Understanding of standard project methodologies and change
interventions during project lifecycle phases. Nice to have experience on
PROSCI or any other change management approach
Nice to have OCM certifications if any such as PROSCI, APMG etc.
Good understanding on IT, HR, Finance functional processes and
transformation in general
Excellent skills with PowerPoint, Excel and analytical approach
Ability to work and team with people across functions, sectors, locations
Good analytical, judgement, tact and decision-making ability along
with critical thinking skills
Excellent time management skills to ensure ability to deliver
work-products of the highest quality and overcome risk and issues to ensure timely delivery
Technology driven change management experience

Required/Desired Skills

Skill	Required /Desired	Amount
Organizational Change Management (OCM) and Process Re-Design experience	Required	10
Experience leading Enterprise Platform Modernization Efforts	Required	10
Experience leading AT LEAST 2-3 end-to-end large-scale change management implementations supporting COTS implementations.	Required	0
Experience working as part of an enterprise PMO.	Required	5
Proscii or similar Formal OCM process experience	Required	5
Experience negotiating and influencing	Required	5
Leveraging established change management methodologies and tools to execute plans and support implementation and adoption of new ways of working.	Required	5
Designing & delivering effective change management strategy, approach & plans working with the project & client team for the transformation program	Required	5
Working with senior leadership to create alignment in order to support program success	Required	5
Designing and develop holistic change management strategies that articulate how change will be managed throughout the project lifecycle	Required	5
Identifying and deploying communication and stakeholder engagement tools and techniques	Required	5
Delivering programs that support agile/iterative transformation	Required	5
Conducting stakeholder, readiness, & impact assessments, communication design & execution, training plan design & facilitation for change management.	Required	5
Designing and delivering material utilizing the various channels of communications to drive awareness, education and engagement across organization.	Required	5
Designing, developing and roll-out communication strategy and materials	Required	5
Working with various relevant stakeholders to build change management understanding and ensure buy-in	Required	5
Experience working with HIPAA-constrained data elements familiarity with EHR, EMR, eligibility, case management or claims processing	Required	0
Excellent oral, written and presentation skills are CRITICAL for this role	Required	0
Experienced with Prosci change management methodology	Highly desired	0
OCM certifications such as OCM certifications if any such as PROSCI, APMG etc. (include dates each cert was obtained on resume)	Highly desired	0

Questions

No.	Question	Consultant Answer
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question2	What is your candidate's email address?
Question3	Have you completed and submitted the Right to Represent form, making sure to do so exactly as instructed? The form is located at https://www.cai.io/media/documents/msp/ct/connecticut_e-rtr_template-1-2024.docx.
Question4	Candidates submitted above the hourly Vendor Rate of NA will not be considered. Do you agree to this requirement?
Question5	Respond to this question with a link to your candidate's LinkedIn Profile.
Question6	For remote work - selected resource will utilize their own equipment to work through a remote desktop. Candidate must have the ability to successfully work remotely - including appropriate equipment internet connectivity. Please confirm you have discussed these requirements with the candidate and they accept the requirements.
Question7	Please SPECIFY the CITY and STATE in which your candidate is CURRENTLY located (if not specified or if location specified is determined to be untrue at any point during the screening/interview/onboarding process - INCLUDING DURING BACKGROUND CHECK WHICH WILL CONFIRM TRUE ADDRESS - your candidate will not be considered/will be removed from consideration for the position).
Question8	Any education, degrees, and certifications listed on the resume MUST contain valid degree/certification details, INCLUDING date the degree/certification was acquired, or candidate will not be considered. Please confirm those details are included correctly on the submitted resume.
Question9	Please prepare your candidate that they may receive a screening call from someone at CAI at any point between the time of submittal through close of business, Tuesday, 1/21, to discuss their qualifications for this position. Please MAKE SURE THEY ARE PREPARED FOR THIS CALL and are PREPARED TO GIVE US YOUR COMPANY's NAME as the vendor that submitted them for this position when we call. Please confirm you have discussed this with them and they will be prepared for a potential screening call from CAI.

Source : RICEFW Technologies Inc