Order Puller / Order Fulfillment x 2 - Food Bank of South Jersey

About the Food Bank of South Jersey

The Food Bank of South Jersey believes that no one should go to bed hungry. Since 1985, it has served the children, families, and seniors of Burlington, Camden, Gloucester, and Salem counties by distributing safe and healthy food, providing nutrition education and cooking courses, and developing sustainable pathways for neighbors to improve their lives. A 501(c)(3) nonprofit organization and member of Feeding America, FBSJ distributed nearly 18 million meals in 2023, through direct distributions and its network of more than 200 partner agencies.

To learn more about how you can become a valued part of the FBSJ team, dedicated to building community awareness and creating an efficient emergency food distribution network to eliminate hunger, visit www.foodbanksj.org.

Job Title: Warehouse Associate, Order Fulfillment

Department: Operations

Reports to: Manager, Operations

Supervises: N/A

Job Family: Independent Contributor

Hourly Rate: $20.00 per hour

Status: Full-time, Non-Exempt

Date Revised: December 2024

Summary of Position:

Fulfill orders per Plan of the Day (POD).

Position Responsibilities:

• Pull orders using handheld scanner and electric pallet jack or forklift.
• Stage orders for deliveries and pickups in designated locations.
• Contribute with other staff members to maintaining the order and cleanliness of all warehouse locations.
• Report discrepancies in inventory and damaged/spoiled products to Inventory Control team.
• At the end of each day, communicate any incomplete work.
• Engage positively with all levels of Food Bank staff.
• Operate forklift and other powered equipment as trained and assigned.
• Operate other Food Bank equipment as trained and assigned.
• Immediately report performance issues observed or experienced with any Food Bank powered equipment, vehicle, device, or tool.
• Communicate unexpected situations to a manager.
• Execute FBSJ-specific technology following appropriate training.
• Perform all other duties as assigned.

Education:

• High School diploma or equivalent.

Experience and Skills:

• No field experience is required but warehouse experience operating an electric pallet jack or forklift is preferred.
• Able to work in varying temperatures (dry storage warehouse, cooler, and freezer).
• Able to successfully complete and achieve passing grades for required food safety training programs.
• Able to safely lift 60 pounds on a regular basis.
• Able to be certified for use of electric pallet jack and forklift.
• Bi-lingual in English and Spanish preferred.

Technical Competencies Specific to this Role:

1. Ability to Operate Forklifts
2. Ability to Operate Pallet Jacks
3. Basic Computer Navigation Skills
4. Compliance of Food Safety Standards
5. Knowledge and Use of Hand Tools
6. Conflict Resolution
7. Data Entry
8. Effectively Giving and Receiving Feedback
9. Numerical Problem Solving

Behavioral Competencies for Individual Contributor:

1. Accountability: Holds self and others accountable for measurable, high-quality, timely, cost-effective results. ​
2. Collaboration: Builds constructive working relationships with clients/customers, teams, organizations, and others to meet mutual goals and objectives. Behaves professionally and is inclusive of individuals from a variety of backgrounds.​
3. Communication: Conveys and receives information and ideas through various media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed appropriately; demonstrates good written, oral, and listening skills.​
4. Empathy: Seeks to understand and respect others’ perspectives and emotions. Demonstrates an active interest in seeing things from different points of view and approaches situations with compassion.
5. Integrity: Demonstrates honesty; keeps commitments; behaves consistently.

We believe in pay transparency and fostering an environment of fairness. The hourly rate for this position begins at $20.00 per hour, commensurate with experience and qualifications. Our approach to compensation is rooted in valuing the expertise and contributions of all our team members.

The Food Bank of South Jersey is an equal opportunity employer. All aspects of employment – including the decision to hire, promote, discipline, or discharge – will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We are committed to diversity, equity, and inclusion. Food Bank of South Jersey is an essential business. We believe and support the safety and security of all of our volunteers and our employees. Background checks will be completed for final candidates.

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