Order Processing Specialist - Merit Brass Company
Richmond Heights, OH 44143
About the Job
MERIT BRASS is currently hiring for an Order Processing Specialist! We are a family owned and operated business specializing in Pipe, Valve, Fittings and Press products for over 85 years! We recognize the importance of providing our associates with a work environment that is not only fun but driven to continuously improve.
Objectives
• Process error free customer purchase orders in a timely and efficient manner.
• Achieve departmental goal by meeting or exceeding the order processing on time objective.
• Achieve individual productivity goals (errors/month, orders/lines entry/hour).
• Complete cross-training to accurately and effectively perform all sales support functions.
• Uphold the Merit Brass corporate mission statement, acting with a sense of urgency and upholding the core values as published.
• Maintain a professional, ethical and respectful attitude while exercising teamwork.
Responsibilities
• Support the inside sales team through the entry of large customer quotations.
• Input customer indent orders into the order processing & purchasing systems, as requested.
• Assists in completing tasks/workload for sales support (e.g. MTRs, expediting, returns/non-conformances, etc) and other departments.
• Participate in Merit’s training program designed to enhance associate skills and achieve the hours per year goal.
• Advocates the spirit of teamwork and personal accountability in the performance of other duties and responsibilities as requested by department supervisor.
• Willingness and ability to work overtime when asked by a manager or supervisor.
Requirements
• High school graduate, G.E.D., or equivalent.
• Ability to speak clearly and communicate in a writing style that is grammatically correct.
• Ability to learn, retain and utilize extensive part number matrix.
• Ability to quickly learn and operate computer software systems.
• Strong organizational skills with the ability to multitask and effectively prioritize and manage workflow.
• Accurate, focused and detail oriented.
• Highly proficient in Excel, Word & Microsoft Outlook.
• Dependable work habits, including punctuality, attendance and work ethic.
• Ability to perform effectively under conditions of fluctuating workload.
• Self-motivated and capable of managing a multi-task environment with deadlines & other requirements.
• Ability to work effectively with customers and co-workers.
• Willing and able to continuously improve yourself, others, and the operations in a fast paced, changing environment.
• Capacity to work in a total quality management environment with continuous process improvement.
• Perform other duties that may be assigned to support overall Merit Brass operations.
All successful candidates will be subject to our Pre- Employment Screening Process which includes a Background Check, Education Verification, and Drug Screening. New hires are eligible for a $200.00 Signing Bonus.
Objectives
• Process error free customer purchase orders in a timely and efficient manner.
• Achieve departmental goal by meeting or exceeding the order processing on time objective.
• Achieve individual productivity goals (errors/month, orders/lines entry/hour).
• Complete cross-training to accurately and effectively perform all sales support functions.
• Uphold the Merit Brass corporate mission statement, acting with a sense of urgency and upholding the core values as published.
• Maintain a professional, ethical and respectful attitude while exercising teamwork.
Responsibilities
• Ensure that customer orders are entered within the 4 hour entry goal.
• Receives and processes MBWebXpress orders.
• Completes customer purchase order process (including indents and flatbeds).
• Works closely with the credit department, purchasing, and the Shipping Liaison to ensure prompt processing of customer purchase orders.
• Participates in monthly sales support error review meetings to seek out root causes and their resolution.• Receives and processes MBWebXpress orders.
• Completes customer purchase order process (including indents and flatbeds).
• Works closely with the credit department, purchasing, and the Shipping Liaison to ensure prompt processing of customer purchase orders.
• Support the inside sales team through the entry of large customer quotations.
• Input customer indent orders into the order processing & purchasing systems, as requested.
• Assists in completing tasks/workload for sales support (e.g. MTRs, expediting, returns/non-conformances, etc) and other departments.
• Participate in Merit’s training program designed to enhance associate skills and achieve the hours per year goal.
• Advocates the spirit of teamwork and personal accountability in the performance of other duties and responsibilities as requested by department supervisor.
• Willingness and ability to work overtime when asked by a manager or supervisor.
Requirements
• High school graduate, G.E.D., or equivalent.
• Ability to speak clearly and communicate in a writing style that is grammatically correct.
• Ability to learn, retain and utilize extensive part number matrix.
• Ability to quickly learn and operate computer software systems.
• Strong organizational skills with the ability to multitask and effectively prioritize and manage workflow.
• Accurate, focused and detail oriented.
• Highly proficient in Excel, Word & Microsoft Outlook.
• Dependable work habits, including punctuality, attendance and work ethic.
• Ability to perform effectively under conditions of fluctuating workload.
• Self-motivated and capable of managing a multi-task environment with deadlines & other requirements.
• Ability to work effectively with customers and co-workers.
• Willing and able to continuously improve yourself, others, and the operations in a fast paced, changing environment.
• Capacity to work in a total quality management environment with continuous process improvement.
• Perform other duties that may be assigned to support overall Merit Brass operations.
All successful candidates will be subject to our Pre- Employment Screening Process which includes a Background Check, Education Verification, and Drug Screening. New hires are eligible for a $200.00 Signing Bonus.
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Source : Merit Brass Company