Order Processing & Fulfillment Technician - Empower Pharmacy

Position Summary:

The Order Processing & Fulfillment Technician provides support services in typing, preparing, packaging, and dispensing pharmaceuticals.

Duties and Responsibilities:

• Assists in preparing and dispensing office use orders in bulk.
• Performs all office use duties, accurately types orders, dispenses products, maintains records and inventory.
• Possesses a thorough understanding of office use products.
• Reads and understands prescriber orders for office use medications.
• Labels boxes with ordered medications.
• Checks stock to determine inventory levels; anticipates needed products and supplies; places and expedites orders; removes outdated products; puts away products throughout the day in an orderly manner to assure area is organized.
• Maintains production standards and levels.
• Performs other duties as assigned.

 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

 

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices.  The employee is regularly required to move about the office and around the campus.  The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Must be able to lift to 30 pounds.

 

Knowledge and Skills:

• Ability to cope with varied levels of workload and multiple tasks.
• Must be able to work in a fast-paced and changing environment.
• Accurate data entry skills.
• Strong time management and organizational skills.
• Excellent communication skills, both orally and in writing.
• Willingness to be a team player and promote a positive team environment.
• Excellent attention to detail.
• Flexible and proactive to meet varied patient and company needs.
• Self-motivated and able to work independently.
• Strong interpersonal and people skills.
• Fluently read, write, and speak English.
• Able to add, subtract, multiply, and divide in all units of measurement; this may include using whole numbers, common fractions, and decimals and be able to compute rate, ratio, and percentage.
• Able to calculate dosage.

 

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Experience and Qualifications:

• High school diploma or GED, required.

• Registered with the Texas Board of Pharmacy as a Pharmacy Technician or obtain a Pharmacy Technician Trainee license in the interim.

• One year of experience in packaging or dispensing.
• Healthcare experience preferred.
• Experience in Microsoft Office (Word, Excel).

Benefits:

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

 

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.