Order Management - eTeam Inc.
Ridgefield, CT 06877
About the Job
Job Title: Order Management Coordinator
Location: Ridgefield, CT
Duration: 4+ Months
This role will be hybrid, needs local candidates.
Duties:
Location: Ridgefield, CT
Duration: 4+ Months
This role will be hybrid, needs local candidates.
Duties:
- Working independently, manages the receipt, processing, special handling of customer orders as well as new product launches and promotions in an efficient, expeditious and quality-oriented manner.
- Ensuring the correct and timely delivery of product sales and management of customer contacts to resolve issues and provide value added service for both external and internal customers.
- Ensure proper receipt, validation and entry of customer orders received by EDI, fax, mail or phone.
- Respond to incoming calls, e-mails and other inquiries to work with customers to resolve issues, answer product pricing, shipping questions, backorders, marketing promotions or other order/shipment related issues.
- Excellent written and verbal communication skills
- Strong interpersonal skills with ability to work in a close team environment.
- Must be able to work within a number of software applications including Microsoft.
- Key dimensions include: initiative, resilience, prioritization, and organization, time management, ability to multi-task and develop solutions.
- Pharma knowledge a plus.
- Associate's Degree required and Bachelor's degree from an accredited institution preferred.
Source : eTeam Inc.