Order Management / Process Lead - NR Consulting LLC

Hoboken, NJ

Strong experience and self-starter
First rate communication and interpersonal skills
Analytical thinking and problem solving
Able to gather, validate requirements from Business/Process Leads and provide clear and concise requirements to functional team
Prepare a Business requirements document with clear requirements, acceptance criteria
Should have worked in Agile delivery
Large project experience
Strong Systemic approach to identify, analyze and bring about improvement.
Identify value add opportunities
Experienced with SAP preferred
Six Sigma experience preferred
Support Set up of Wiley-defined Segregation of Duties
Order to Cash
Customer Management cross team effort with Master Data Workstream
Order Inquiry
Order Creation
Subscription Management
Managing Subscribers and Contracts
Electronic Subscription Management
Subscription Renewals
Rental Management
Print Subscription Management
Transactional Pricing cross team effort with Pricing Workstream
Credit Management
Return Management cross team effort with SCM Workstream
Customer Billing Due Billing Executions

Source : NR Consulting LLC