Oracle Service Delivery Manager - Connexion Systems + Engineering

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Title: Oracle Service Delivery Manager
Hiring Organization: Connexion Systems & Engineering

• Duration: Temp- Perm
• Pay rate: $53-60/hr
• Job Location: Pittsburg, PA
• Job# 16756

Skills (NONE/ADVANCED/EXPERT):
Oracle software and system architecture (including EBS 11i, R12, ASCP, Demantra, Active Data Guard) deployed in a way that supports a 24/7 manufacturing business model worldwide
Oversight for operations tools including Planview, Infra, and Oracle MOS.
Description: 
•    Strong communication and intrapersonal skills.
•    Act as liaison between Functional and Infrastructure teams translating business requirements into technical requirements working directly with key stakeholders.
•    Represent Oracle Database and Application Infrastructure teams in CAB meetings entering change controls as necessary.
•    During Unplanned Outages, act as liaison between GIS infrastructure teams and Oracle COE functional teams; Enter and update Service Impact Notifications and participate in post-mortem impact reviews.
•    Develop and maintain Oracle Non-Production environment cloning schedules.
•    Develop and maintain close working relationships with functional and infrastructure teams
•    Oversight for operations tools including Planview, Infra, and Oracle MOS.
•    Plan, document and run regular Oracle EBS environment meetings ensuring communication/coordination of IT Custodians with G.O. IT infrastructure teams. 
•    Ensure Operations Interoperability – facilitate GIS infrastructure projects to ensure delivery of operations for G.O. based Oracle environments.
o    Work directly with the Linux Admin, SDPS (Backup and Storage), Citrix, Desktop Design, Global Operations (GOC), Internet, IT Service Desk and IT Security Teams.
•    Assist in managing the Oracle Tech ULA aligned to processor counts
•    Coordinate and author Disaster Recovery documentation and later DR testing
•    Coordinate patching and other environment maintenance of both Oracle software and Server OS and hardware.
•    Determine impact of non-Oracle infrastructure maintenance on Oracle systems and applications.
•    Working knowledge of Oracle software and system architecture (including EBS 11i, R12, ASCP, Demantra, Active Data Guard) deployed in a way that supports a 24/7 manufacturing business model worldwide.
•    Strong knowledge of Oracle Cloud infrastructure and concepts
•    Working knowledge of supporting infrastructure technology such as Red Hat/Oracle Linux, Storage, Backup and Recovery (RMAN, Filesystem), Load Balancing, DNS, Firewalls, FTP, SSL Certificates, Telnet/SSH, Java in Edge/IE


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