Optical Lab Manager FT Aiken, SC #299 - Eyemart Express

Optical Lab Manager Full-Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and get to improve lives by helping people see better.

As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.

Earning Potential: The earning potential for this role is an average of $31 per hour, inclusive of base pay and incentives.

Job Description:

Under the direction of the store’s General Manager and the District Lab Manager, the Lab Manager will be responsible for ensuring that all customers who enter the store receive their glasses in a timely manner. This is a leadership role, responsible for the enforcement of all Eyemart policies and procedures.

Duties and Responsibilities:

• Maintain the lab area and equipment in a safe and organized manner
• Manage the lab team to meet all production goals and objectives
• Perform daily, weekly and monthly lab equipment maintenance as scheduled and in accordance with lab/equipment manual specifications
• Identify and solve problems, and facilitate problem solving among the team
• Prioritize work load to meet changing priorities and deadlines
• Correctly and completely fill out all assigned reporting forms in a timely manner
• Correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly
• Ability to work independently as well as in tandem with peers to produce quality work while adhering to job flow schedule and maintaining several different work stations
• Maintain acceptable levels of workmanship and quality (pass the majority of final inspections) of all finished jobs coming out of the lab
• Consistently adhere to hourly deadlines for finishing jobs
• Must possess time management skills
• Excellent written and verbal communication skills
• Active listening skills

Education and Experience Requirements:

• Experience working in the optical industry is required
• Experience managing people is preferred
• Experience working in a lab environment and with optical lab machinery
• High School Diploma or GED

Skills and Abilities:

• Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist
• Ability to lift, carry, push, and/or pull up to approximately 45 lbs., and on rare occasion, aid in moving heavy lab equipment
• Must possess excellent hand-eye coordination and fine motor skills
• Must possess excellent finger and manual dexterity, control precision, steady hands/arms
• Ability to identify and work with basic optical laboratory equipment, tools, supplies, and materials

Working Environment:

• Work is performed primarily in an optical laboratory setting
• Environment often fast-paced and deadline oriented
• Confined space with one or more employees at any given time
• May work alone in lab as necessary or with partner
• Exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be caustic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy
• Will be working primarily with small manual tools (screwdriver, pliers, etc.), lenses and automated laboratory equipment