Operations Support Analyst - Mythics, LLC
Virginia Beach, VA 23462
About the Job
The Operations Support Analyst focuses on the operational aspects of consulting projects and subcontractor agreements. This role works closely with consulting teams to ensure the smooth execution of projects, provide administrative assistance, and contribute to the improvement of processes to drive efficiency and boost customer satisfaction. Primary responsibilities include compiling data for project operation reports, supporting the subcontract agreement process, and conducting project close-out activities. This position works under close supervision with overall direction and guidance from direct management. The candidate will work in a hybrid work environment on Tuesdays and Thursdays in the office.
Responsibilities and Essential Duties:
- Provide administrative support in subcontractor agreement process to include data collection and documentation completion, in coordination with the subcontractor, PMO and Contracts Teams.
- Generate weekly timecard reports in OpenAir, and conduct follow up activities as needed for open timecards.
- Create project initiation tracking in OpenAir when projects are booked.
- Drive the administration of subcontractor onboarding and offboarding processes, to include attending Internal Handoff meetings, maintaining BI/DS log, overseeing the completion of subcontractor paperwork, facilitating the subcontractors’ initial setup upon starting, and submitting offboarding notifications to IT upon project close.
- Support project close activities to include compliance reporting, confirming project deliverable(s) completion, and distribution of Subcontractor Release Forms.
- Maintain and manage subcontractor ordering documents (with exception of Oracle).
- Maintain and manage weekly reports to include the Consolidated Touchpoint report and Operations report.
- Review, format, and edit consultants’ resumes for project approvals and proposals as requested.
- Attend and participate in weekly meetings to provide updates.
- Conduct monthly POP reviews to obtain PM updates for action on Period of Performance and adjust tracking sheet, as needed.
- Provide guidance for updating consultant capabilities, skills, and certifications within Company intranet.
- Provide consultants with exam vouchers to complete technical certifications.
- Provide quarterly Referenceability and Work At Risk (WAR) numbers to Sr Quality Manager for Management Review.
- Conduct internal audits and participate in external audits for 9001:2015 ISO Quality Management System.
- Make recommendations to improve internal processes, policies, and guidelines with the goal of ensuring excellence in work performed within the team.
Other Duties
- Perform all other duties, as assigned.
Minimum Requirements:
- Bachelor’s degree in Business Administration or related field and/or equivalent combination of education and/or experience.
- 1-2 years’ experience providing administrative support.
- Experience working in a consulting or services environment is preferred.
Knowledge / Skills / Abilities (KSAs):
- Ability to meet deadlines while juggling multiple and sometimes competing activities
- Critical, analytical, and creative thinking to identify and solve problems
- Excellent written and verbal communication skills, with the ability to effectively interact with internal teams or external contractors
- Exceptional attention to detail
- Excellent organizational skills
- Reporting skills
Why work at Mythics?
Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.
At Mythics, you will experience a truly enjoyable corporate culture. But don’t just take our word for it! Mythics has been named one of Virginia’s Best Places to Work for 8 consecutive years!
Thanks to our flexible benefits options, you can choose the benefits you want or need. Our benefit options include:
- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
In addition to our optional benefits, all full-time employees enjoy:
- Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, quarterly awards, annual kick-off parties
- Employee Resource Groups such as our Values & Women’s Leadership Committees – Focusing on charitable and volunteering events to give back to our community, creating an inclusive environment for all, and fun employee activities
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances. It’s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.
Mythics, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. Mythics, LLC will treat all employees equally with respect to compensation; opportunities for advancement, including upgrading, promotion and transfer, and all other terms and conditions of employment. This company is a VEVRAA Federal Contractor, and has designed and agreed to implement an Affirmative Action Program in accordance with Executive Order 11246 and VEVRAA Final Rule. Mythics, LLC is able to provide alternative methods of application for those who are unable to complete an online form. Please contact accommodationrequests@mythics.com to arrange reasonable accommodations. To read more about your rights, please visit the Department of Labor Disability Rights Fact Sheet here. For more information about Federal laws prohibiting job discrimination, please view the “EEO is the Law” Poster here.